Age restriction preventing the download of DLC

ShifterParadox · Jul 14, 2014

I am attempting to download a DLC for Armored Core: Verdict Day that would enable the use of an additional customized Unmanned Armored Core. However, i can't download it because my Xbox account age is only about 17. Now this is all well and good, i understand
underage accounts can't access mature content, but there's a catch.

I Already OWN Armored Core: Verdict Day. i have the game, rated M, in my console right now, and i have permission from my parents to buy the DLC.

Any Xbox administrator can check my recently played games, it proves i already own AC:VD. It also doesn't make sense that i have downloaded M games in the past, but never been able to download M rated DLC.

:)

Temhotabot · Jul 14, 2014

6-11-12 4:56pm

Demos, trailers and certain games multiplayer modes have age restrictions on them thus preventing them from being accessed by minors. No matter what adjustments are made via Family/Parental Settings those will be unavailable by
default and can not be changed until the account reaches the appropriate age.

Show Mercy · Jul 14, 2014

Age Restrictions

I am trying to download a beta and it says that I am unable to download it because of age restrictions. When I go to settings it shows I am an adult. All restrictions are open. Why can't I download it?

MaximumExtreme · Jul 15, 2014

Hi there! Even though age restrictions are set on your console and you have your parents permission, your parents are the only ones that can allow you to access that content. Even if you own the game. They must have the parental lock on that is not allowing
you to download so they must remove it. If they are having problems then they must call phone phone support for any restrictions they have set to get the xbox unlocked.

ShifterParadox · Nov 1, 2018

Now this is funny. Last night Xbox Search was malfunctioning, again, and the UNAC DLC didn't show up. I tried to DL it from the website and got an error, however i went back and searched "UNAC" and it showed up, and i'm allowed to DL it from the console
because the restrictions are off. So it was naught. Thanks for helping anyway.

ShifterParadox

Now this is funny. Last night Xbox Search was malfunctioning, again, and the UNAC DLC didn't show up. I tried to DL it from the website and got an error, however i went back and searched "UNAC" and it showed up, and i'm allowed to DL it from the console
because the restrictions are off. So it was naught. Thanks for helping anyway.

MaximumExtreme

Hi there! Even though age restrictions are set on your console and you have your parents permission, your parents are the only ones that can allow you to access that content. Even if you own the game. They must have the parental lock on that is not allowing
you to download so they must remove it. If they are having problems then they must call phone phone support for any restrictions they have set to get the xbox unlocked.

onyxishere

For future reference this is an older thread and you should create your own for an issue. However, some items are age restricted and will prevent a person under the age of 18 from being able to download them.

HassanB

Hello,

You cannot download M rated or NR (not rated) demo's on a child account. There is no setting that will allow you to do this as this is prevented by different laws and restrictions.

If you wish to download this demo you would need to download it with an account that has an account age of 18+.

Obsessive Power

There is no law against minors playing games not of their age. In the UK the BBFC classification for video games is to prevent the sale of such rated games to children under the ages of 15 and 18. It does not cover the prevention of playing such games however.
It is not illegal for a child in the UK to play an age restricted game.

Likewise it's not an offense to sell a game to an adult, even if it is clear that the game is going to a person under-age.

Age restriction preventing the download of DLC