Age problem

Discus and support Age problem in XBoX Games and Apps to solve the problem; I have tried to sign up for the alpha but it says I am underage. fb9b1f0f-1444-4b04-96c3-7bf2dd613858 Discussion in 'XBoX Games and Apps' started by SpoonyBamBoony, Apr 5, 2017.

  1. Age problem


    I have tried to sign up for the alpha but it says I am underage.

    :)
     
    SpoonyBamBoony, Apr 5, 2017
    #1
  2. Age Problem

    i tried downloading a demo and it restricts me because of age. is there anyway to be able to download if i talk to a representative about it with parents consent?
     
    Itz Petey Pablo, Apr 5, 2017
    #2
  3. ngocphi
    ngocphi Guest
    Age Problem

    Nope You must wait till You are 18
     
    ngocphi, Apr 5, 2017
    #3
  4. ngocphi Win User

    Age problem

    If changing your birthday ("Edit your personal info") isn't working, you can try contacting Xbox Support (phone/chat), they
    might be able to help you. You may have to provide some proof of your age for verification purposes, but just see what they have to say.

    Post back with updates!

    Phone (US/CAN): 1-800-4MY-XBOX

    Chat: https://support.xbox.com/contact-us
    ya hate to break it to you Internet expert but that doesn't work for Xbox accounts (confirmed by forums support agents)

    Unfortunately once set op your age of ykur account cannot be changed
  5. Internet Expert Win User

    Age problem

    If changing your birthday ("Edit your personal info") isn't working, you can try contacting Xbox Support (phone/chat), they
    might be able to help you. You may have to provide some proof of your age for verification purposes, but just see what they have to say.

    Post back with updates!

    Phone (US/CAN): 1-800-4MY-XBOX

    Chat: https://support.xbox.com/contact-us
  6. Jacyintha Win User

    Age Problem

    The demo is restricting you to legal limitations. US law prevents minors from being show mature advertisements, which includes demos. However, you can still play the demos. You could always download it using the parent account over your account, in a way
    giving authorization (though you could donwload it on any account and still play).
  7. X Fushicho Win User

    Age Problem

    It depends, is it a Xbox message that is restricting you, or one from inside the game? EA games may require the user to be older then 13, while if it is an Xbox error, it may be related to unrated content settings on the console. You can check that by going
    to Settings>Family>Ratings & Content>Unrated. (If Content controls are on, you will need the 4 button passcode in order to change the settings.)
  8. Kimberlu82 Win User

    Problems with age.

    Age cannot be changed on Xbox Live. When you become legal adult in your country the option to promote your account to adult will become available. If you start over nothing can be moved including content (season pass items are on that gamertag). You can
    change your privacy & online settings to adult and to enable purchasing. This has to be signed off by the parental password that set up the account though.

    Thanks to google translate:

    Wiek nie może być zmieniony na Xbox Live. Kiedy się prawnym dorosłych w kraju rozwiązaniem, aby promować swoje konto, aby dorosła będzie dostępny. Jeśli zacznie się nic nie może być przeniesiony w tym treści (pozycje Season Pass są na tym tagu gracza). Możesz
    zmienić swoje ustawienia prywatności online i do dorosłych oraz umożliwienie zakupu. To musi być podpisane przez rodziców hasło, skonfigurować konto chociaż.
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