Age of Empires II has disappeared from my computer

I've tried all the ways to fix this and NOTHING works. I'm going to ask for a refund and to hell with the Xbox app.

I suggest you try these basic troubleshooting steps!

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

If it still doesn't work you're going to uninstall the games services using a powershell command, then you're going to open the gamepass app, it will ask you to download and install the game services again :

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

I uninstall the game and then I can't reinstall it from that stupid Xbox app. Stalls on 'Preparing' for 10 minutes, then says 'Error'. I'm tired of this.

Hi there Dawn welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. What do you mean by disappearing? Does it keep uninstalling? If so, this could be due to an app glitch! So, I suggest uninstalling the app completely! Everytime that it tried to give me a hard time I do this and it works wonders! Here are the steps!

https://www.techadvisor.com/how-to/windows/remo...

NOTE: This is a third party link that is not Microsoft's property, so you might encounter advertising on the website.

Sorry to hear that but I totally understand the frustration!