Age of Empires doesn´t launch

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Fcueva

Please answer the following questions to assist you properly:

Is this happening on Windows 10 or 11?

If you try playing a different game the issue persists or is this happening only with Age of Empires?

Do you know if your windows system or an app received an update recently?

And besides waiting, what did you tried so far to fix this problem?

In that way I can advise you different things or how to proceed

In the meantime, double check if everything is up to date:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available (Install optional updates as well)

Also, check the Microsoft Store for any updates on the Xbox apps and its services and update everything too.

Hello,

Are you saying that when you start Age of Empires, instead of launching it does something different? Or are you seeing this issue within the game? If you have screenshots of this behavior or where you are seeing the issue, this will help showcase what you're explaining here.

Is this similar to your issue? : Microsoft Store: Clicking 'Install' or 'Play' redirects to the Microsoft Gaming Services app rather than downloading or launching the game. – Age of Empires Support

For more direct help with Age of Empires: Age of Empires Support

Submitting a ticket with Age of Empires Support: Submit a request – Age of Empires Support

Thank you,

John

i admire, that you do your best to be a team player and who doesn´t take the things seriously, honestly is kinda a shame that the parent´s doesn´t seem to care they kids are playing this kind of game or at last see it an M GAME

which should´t be allowed to kids such age. im sure sometime this will be changed.

Sorry Kim! I got it from this page. You may be able to poke around some more. Maybe formatting the Switch would help? Or reinstalling the game? https://www.nintendo.co.uk/Support/...t-launch-when-I-select-its-icon--1204151.html

Link doesn´t work

"This page doesn´t exist"....