age of empires 2, definitive edition, e o jogo esta travando ou fechando sozinho [age of...

Olá Acrisiodos, tudo bem?

Você tentou desinstalar e instalar novamente o jogo? Talvez ajude, boa sorte!

[Translation-Hello Acrisiodos, all right?

Have you tried uninstalling and installing the game again? Maybe it'll help, good luck!]

Hey there Acrisiodos Santos,

Thanks for reaching out to the Forums for advice on how to hopefully get your game running as intended. I can totally understand how this could be pretty confusing after a while. I suggest trying the steps outlined in our support page entitled

Troubleshoot gameplay issues on Windows 10.

When you get the chance, try those steps and let us know if that helped.

Thanks!

o Xbox s esta travando e desligando sozinho no jogo residente evil 0 já restaurei de fabrica e fiz download 3x o jogo novamente e continua com o mesmo defeito, e desliga sempre na mesma parte em cima do trem

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[Translation -

The Xbox s is crashing and shutting down alone in the game Resident Evil 0 already restored from manufactures and I downloaded 3x the game again and continues with the same defect, and always shuts down on the same part on the train]

o Xbox s esta travando e desligando sozinho no jogo residente evil 0 já restaurei de fabrica e fiz download 3x o jogo novamente e continua com o mesmo defeito, e desliga sempre na mesma parte em cima do trem

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[Translation -

The Xbox s is crashing and shutting down alone in the game Resident Evil 0 already restored from manufactures and I downloaded 3x the game again and continues with the same defect, and always shuts down on the same part on the train]

A Steam disse para eu falar com os desenvolvedores, no caso a Microsoft. O problema não é na Steam, é no Age of Empires. E ele é da Microsoft ainda, ou não é?

Como a Steam não pode me ajudar, o site de suport do Age of Empires (www.agecommunity.com/support.aspx) também não e o email ***
O endereço de email foi removido para fins de privacidade *** também não funciona não sei mais onde encontrar a solução para esse problema. Eu só gostaria de saber onde eu devo buscar ajuda?

Edit: E digo mais, tem a ver sim: microsoft.com/pt-br/p/age-of-empires-definitive-edition/9n2kmdvlk85d?cid=msft_web_collection

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[Translation - The Steam said to talk to developers, in this case Microsoft. The problem is not on Steam, is in the Age of Empires. And it is from Microsoft yet, or isn't it?

As the Steam can't help me, the site of support of Age of Empires (www.agecommunity.com/support.aspx) and not also the email * ** the e-mail address has been removed for privacy purposes *** also does not work I don't know where to find the solution to
this problem. I just would like to know where should I go for help?

Edit: and I say again, Yes:
microsoft.com/pt-br/p/age-of-empires-definitive-edition/9n2kmdvlk85d?cid=msft_web_collection]