Age is incorrect on my xbox live account!

Discus and support Age is incorrect on my xbox live account! in XBoX on Consoles to solve the problem; So i am 22 years old, and about to be 23. I have played xbox for 3 years with no problems... until I got an xbox one. When i bought the xbox i... Discussion in 'XBoX on Consoles' started by What Is Skill, Apr 15, 2015.

  1. Age is incorrect on my xbox live account!


    So i am 22 years old, and about to be 23. I have played xbox for 3 years with no problems... until I got an xbox one.

    When i bought the xbox i couldnt live stream on twitch, the reason why i bought the console in the first place, but i cant do that because it says i am to young to do so. I have contacted xbox support a number of times and did NOTHING!, to help. I have also
    talked to Xbox Ambassodors, and they helped way more than the "custom support employees."

    I need this fixed right away!

    :)
     
    What Is Skill, Apr 15, 2015
    #1
  2. Xbox rewards saying im too young?

    I've tried joining Xbox rewards on my xbox and on my laptop and both is saying im too young. Which is incorrect, current age is 24, and my microsoft account i used to make my live account says that. Ive even done the whole making the console adult settings
    and everything but im still getting the same thing? Is this a bug or something else i didn't see?
     
    TheFreekALeek, Apr 15, 2015
    #2
  3. Doctor Baggs
    Doctor Baggs Guest
    Changed my age but still can't upload a custom Gamerpic

    I just realized that my age is incorrect on my Microsoft account is incorrect and despite changing it to the correct date, I still cannot upload a custom profile picture. Help, because this is an absurd problem.
     
    Doctor Baggs, Apr 15, 2015
    #3
  4. onyxishere
    onyxishere Guest

    Age is incorrect on my xbox live account!

    Sorry to hear it. However, if you put the wrong age on your account when it was created there is nothing that can be done about it. The age cannot be changed once entered and must age naturally until the age of 18 when the account can be marked as an adult.
     
    onyxishere, Apr 15, 2015
    #4
  5. I never put the weong age in! It says im under age for livestreaming and to change my privacy settings. Yet i have my correct age in the system!!!!!
     
    What Is Skill, Apr 16, 2015
    #5
  6. Daft Badger
    Daft Badger Guest
    Is it possible you entered the wrong age when you started your Twitch account?
     
    Daft Badger, Oct 31, 2018
    #6
  7. onyxishere Win User

    Age is incorrect on my xbox live account!

    Sorry to hear it. However, if you put the wrong age on your account when it was created there is nothing that can be done about it. The age cannot be changed once entered and must age naturally until the age of 18 when the account can be marked as an adult.
  8. Daft Badger Win User

    Age is incorrect on my xbox live account!

    Is it possible you entered the wrong age when you started your Twitch account?
  9. What Is Skill Win User

    Age is incorrect on my xbox live account!

    I never put the weong age in! It says im under age for livestreaming and to change my privacy settings. Yet i have my correct age in the system!!!!!
  10. EggsBoxJuan Win User

    Brand new and 2 possible *** ups...help!

    Xbox LIVE determines whether an account is a child account or an adult account based on the age of the account owner. Account owners who are younger than 18 are given child accounts in the United States. The legal adult age varies by country and region (for
    example, the adult age in Korea is 20).

    Child accounts are tied to an adult's Windows Live ID. The adult account can control Family Settings and restrict some features of Xbox LIVE.

    After you reach the age of adulthood (which varies by country and region), you can promote a child account to an adult account. This promotion removes the Family Settings and Xbox LIVE restrictions.

    To promote a child account to an adult account

    1.Sign in to Xbox LIVE by using the account that you want to change.

    2.Go to My Xbox and then select your profile.

    3.Select Manage Account.

    4.Select Promote Child Account.

    Note This option is available only if the date of birth for the account indicates that you have reached the age of adulthood (18 in the United Kingdom). The legal adult age varies by country and region. The age of an account owner is calculated by using
    the date of birth provided when the account was created. This date cannot be changed. If you entered an incorrect date of birth when you created the account, your only option is to create a new account using the correct date of birth.

    5.Follow the on-screen instructions to promote the account.
  11. Always Creeping Win User

    Account upgrade WTF

    This article tells you how to change an Xbox LIVE child account to an adult account.

    Note Xbox LIVE determines whether an account is a child account or an adult account based on the age of the account owner. Account owners who are younger than 18 are given child accounts in the United States. The legal adult age varies by country and region
    . The age of an account owner is calculated by using the date of birth provided when the account was created. This date cannot be changed. If an incorrect date of birth was entered when the account was created, your only option is to create a new account using
    the correct date of birth.

    So if you have entered in the wrong age, try making a new email address and setting the age to your appropriate age. When done transfer you Gamertag to the new email address. Good Luck!
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Age is incorrect on my xbox live account!

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