Again that I bought, it’s not letting me download it

I tried this. I own the physical disk, therefore it will not let me download it from the store. I previously bought the Havoc DLC and Microsoft has deleted the record of me buying it. Again, I have the disk; I can not download the DLC from the store because it says I do not own it. Yall are still trying to make me pay for it again.

I had a similar problem just after buying in album in Xbox music. My WP8 downloaded the files immediately but I did something wrong and deleted it.

I tried to download again but it showed me options to buy it again. Then, 4 days later the Xbox system realized that a bought that album and now let me download or stream that music.

obs: sorry for the language errors.

It's working now... Maybe the license wasn't downloaded or something? I bought it again just to check, and it lets me play now, so I'm assuming it was an issue with the license not being detected, possibly from being corrupt or not downloading at all

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

We need to make sure that the game edition is successfully purchased under the account that you're using, please follow the steps below:

"Go to Profile & system > Settings > Account > Payment & billing > Order History"

https://support.xbox.com/en-US/help/subscriptio...

Once confirmed that it is purchased under the correct account and for the correct game edition, remove and re-add your account by following the steps below:

" REMOVE ACCOUNT​​​

​​​

1. Press the Xbox button to open the guide. ​​​

2. Select System > Settings > Account > Remove accounts. ​​​

3. Select the account that you want to remove, and then select Remove to confirm. ​​​

4. When you're finished, select Close. ​​​

​​​

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

​​​

ADD ACCOUNT​​​

​​​

1. Press the Xbox button to open the guide. ​​​

2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new. ​​​

3. Enter the Email address and the password.​​​

4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept. ​​​

5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console.​​​"

Also, check if these packs are installed and accessible for you:

* Dead Island 2 Character Pack 1 - Silver Star Jacob

* Dead Island 2 Character Pack 2 - Cyber Slayer Amy

* DEAD ISLAND 2 EXPANSION PASS

* GOLDEN WEAPONS PACK

* PULP WEAPONS PACK

I did and it bought it but won’t let me download it