AG10: Xbox randomly disconnects from wifi

Hello RqZxEv,

We understand that you're experiencing an issue concerning your console consistently disconnecting you from your home network.

Our recommendation here, please attempt to follow our Xbox One random disconnectsupport article for direct assistance
with this case.

Try this for us and then let us know if this works.

Best wishes!

Hi Mcster06!

Thanks for reaching out to us! There could be a number of factors contributing to your console becoming disconnected from your wifi network: distance, interference, etc. I would recommend using our

Random Disconnection from Xbox Live solution to troubleshoot when you get the chance and also try a wired Ethernet connection to see if it possibly an issue with your ISP or network hardware.

Hope this helps out and please let us know the results!

Delete the mac address and do a restart

This issue has been resolved

Hello, check this following link and be sure to run this test, and let us know the results, keep in mind that are 3 possible steps if the first ones doesnt work for you



https://support.xbox.com/en-US/xbox-one/networking/random-disconnect-solution

You can also find other possible ways to solve this issue in the following link:

https://support.xbox.com/en-US/xbox-one/networking/connection-solution