After Windows 10 Update, purchased games listed as "expired"

Discus and support After Windows 10 Update, purchased games listed as "expired" in XBoX Games and Apps to solve the problem; I purchased an app on November 19, 2015 (Microsoft Jigsaw) and then today my Windows 10 updated and now it says my premium Jigsaw subscription has... Discussion in 'XBoX Games and Apps' started by netmeg-B5ACA025-50F5-449E-BECB-594AECD2DF3E, Dec 15, 2015.

  1. netmeg-B5ACA025-50F5-449E-BECB-594AECD2DF3E
    netmeg-B5ACA025-50F5-449E-BECB-594AECD2DF3E Guest

    After Windows 10 Update, purchased games listed as "expired"


    I purchased an app on November 19, 2015 (Microsoft Jigsaw) and then today my Windows 10 updated and now it says my premium Jigsaw subscription has expired. It was supposedly purchased for a year, and the invoice is in my account. But my game no longer says
    Premium.

    :)
     
    netmeg-B5ACA025-50F5-449E-BECB-594AECD2DF3E, Dec 15, 2015
    #1
  2. netmeg-B5ACA025-50F5-449E-BECB-594AECD2DF3E
    netmeg-B5ACA025-50F5-449E-BECB-594AECD2DF3E Guest
    loss of Jigsaw premium features

    I purchased a one-year Jigsaw Premium subscription on November 19, 2015. On December 16, 2015 the game said my subscription expired. After almost an HOUR in chat with assorted Microsoft reps, they credited me back my ten bucks, and I purchased it again on
    December 17. Today it shows as expired AGAIN. This is ridiculous.

    The first time it happened was right after I did the Windows 10 update - but now I think that was just a coincidence.
     
    netmeg-B5ACA025-50F5-449E-BECB-594AECD2DF3E, Dec 15, 2015
    #2
  3. Kennochas
    Kennochas Guest
    Gears of War 4 Promotion

    I played online before then yea,. Purchased at release.
     
    Kennochas, Dec 15, 2015
    #3
  4. Bestlano
    Bestlano Guest

    After Windows 10 Update, purchased games listed as "expired"

    Moving thread for proper support to Gaming on Windows forums.
     
    Bestlano, Dec 16, 2015
    #4
  5. netmeg-B5ACA025-50F5-449E-BECB-594AECD2DF3E
    netmeg-B5ACA025-50F5-449E-BECB-594AECD2DF3E Guest
    Ok the least you could have done was provide a link to that forum, because I can't find it. Thanks a bunch.
     
    netmeg-B5ACA025-50F5-449E-BECB-594AECD2DF3E, Nov 1, 2018
    #5
  6. netmeg-B5ACA025-50F5 Win User

    After Windows 10 Update, purchased games listed as "expired"

    Ok the least you could have done was provide a link to that forum, because I can't find it. Thanks a bunch.
  7. Bestlano Win User

    After Windows 10 Update, purchased games listed as "expired"

    Moving thread for proper support to Gaming on Windows forums.
  8. netmeg-B5ACA025-50F5 Win User

    loss of Jigsaw premium features

    I purchased a one-year Jigsaw Premium subscription on November 19, 2015. On December 16, 2015 the game said my subscription expired. After almost an HOUR in chat with assorted Microsoft reps, they credited me back my ten bucks, and I purchased it again on
    December 17. Today it shows as expired AGAIN. This is ridiculous.

    The first time it happened was right after I did the Windows 10 update - but now I think that was just a coincidence.
  9. NeoDan123 Win User

    Xbox 360 to XboxOne Minecraft

    Good day

    The promotion for the upgrade has expired. You will need to purchase the game on the Xbox one.

    The digital copy of the game is crossplay enabled with Windows 10, Xbox one, VR, mobile and Nintendo Switch.

    If you have Gamepass Minecraft will be available from the 4th of April in the Gamepass library.

    Gamepass is only available on Xbox one and have a select list of Windows 10 games.
  10. Smwutches Win User

    Xbox game pass windows 7

    Unfortunately the Game Pass for PC requires Windows 10. So it will not work on Windows 7.

    Game saves will continue to work if you buy a game after your subscription expires.
Thema:

After Windows 10 Update, purchased games listed as "expired"

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