After update, screen dims when watching Netflix

Discus and support After update, screen dims when watching Netflix in XBoX on Consoles to solve the problem; Has anybody had any response for this dimming problem during streaming video. Very frustrating. Discussion in 'XBoX on Consoles' started by Stabi358, Nov 14, 2015.

  1. mpopper11
    mpopper11 Guest

    After update, screen dims when watching Netflix


    Has anybody had any response for this dimming problem during streaming video. Very frustrating.
     
    mpopper11, Dec 11, 2015
    #31
  2. I think I MAY have found the issue, and the only fix is to restore the older Kinect drivers where the gestures are activated. With the Kinect no longer seeking any movement in the room, the system thinks the system is not being used and needs to sleep. The
    sensitivity of the Kinect before the big update was more sensitive and able to detect the smallest movement, which it would keep the system active. I also think this is part of the backwards compatibility mode, where the Kinect changes from the X1 to X360
    with a very different mode, which is damaging the way the X1 operation is designed to be used. Here, I think the system should have a manual software switch where the software imulator asks if the user wants to turn on the X360 OS before the 360 games can
    be played (rather than automatic).

    The way to PROPERLY do this is have the boot sector partitioned where at startup, it will ask the user to decide whether the X1 or X360 OS needs to be booted up where it looks for certain drivers and programs. Typically, apps like netfflix or similar aps
    will be used with X1 and not X360 so the X360 imulator only has games on it.
     
    GrinningBread92, Dec 12, 2015
    #32
  3. SatinICE
    SatinICE Guest
    Still having this issue. Microsoft nerds to fix this ASAP. I'm unable to watch anything longer than 10 minutes without having to turn on my controller and flip a thumb stick to wake the Xbox up. MAX FRUSTRATION
     
    SatinICE, Dec 18, 2015
    #33
  4. After update, screen dims when watching Netflix

    This just happened to me too. January 2nd...... never happened before. Hope they fix this soon.
     
    Chuck the Bean, Jan 2, 2016
    #34
  5. Issue is still happening. Has Microsoft acknowledged the problem yet?
     
    Darkknight2020, Jan 4, 2016
    #35
  6. Nickuzzy
    Nickuzzy Guest
    Happening to me while streaming videos from my PC.
     
    Nickuzzy, Jan 15, 2016
    #36
  7. DonKim101
    DonKim101 Guest
    LOL I am still having this problem what the *** Microsoft get your *** together....
     
    DonKim101, Feb 14, 2016
    #37
  8. After update, screen dims when watching Netflix

    I am also having the same problem, 4 months later. I recently upgraded from my Day One Xbox One to the Elite console. Now my kinect AND my mutimedia remote only work part of the time. Voice commands are finicky.
     
    Crackerman71874, Mar 21, 2016
    #38
  9. My xbox one is now having this same issue. Watching Netflix, 10 minutes or so later, the screen goes dim. This just started yesterday for me. VERY ANNOYING.
     
    ACE FREHLEY 74, Mar 21, 2016
    #39
  10. Just unplugged the brick from the xbox and the outlet, waited around 5 minutes for the brick to lose power, fired it back up. Watched 20-25 minutes so far, and no dimming.
     
    ACE FREHLEY 74, Mar 21, 2016
    #40
  11. Hey everyone!

    If you are continuing to experience screen dimming while watching Netflix, please create a new thread, as this thread is quite a bit old and some of the folks in this thread are no longer experiencing the issue. Be sure to include the full details of the
    issue as well as any troubleshooting steps that you have tried. Thanks in advance!
     
    Mister Quimby, Oct 31, 2018
    #41
  12. ACE FREHLEY 74 Win User

    After update, screen dims when watching Netflix

    Just unplugged the brick from the xbox and the outlet, waited around 5 minutes for the brick to lose power, fired it back up. Watched 20-25 minutes so far, and no dimming.
  13. ACE FREHLEY 74 Win User

    After update, screen dims when watching Netflix

    My xbox one is now having this same issue. Watching Netflix, 10 minutes or so later, the screen goes dim. This just started yesterday for me. VERY ANNOYING.
  14. GrinningBread92 Win User

    After update, screen dims when watching Netflix

    ReverentToast0,

    Yes, it is a problem with the Kinect driver not allowing it to force the console to be always on and awake when videos are played. It doesn't matter if Netflix, YouTube, TV/Video or media player is used. When the controller is not used, the OS assumes there
    is no activity, and it is not looking at the Kinect or internet connection for any activity, such as background noise or wifi streaming.

    I had an IT engineer friend of mine look into it and that is what he told me. Without the gesture feature, where the Kinect mic and its features are always open and running, and the OS looking at WiFi activity, it is going to "sleep" because there is no
    activity seen by the devise it is looking at; the controller.

    A factory reset "might" work, but the actual fix depends on MS redoing the OS to activate the Kinect and have it listen to background noise with the console on.
  15. UKYank66-84A3B53F-FE Win User

    After update, screen dims when watching Netflix

    I'm having the same problem. I downloaded today's update and it didnt fix the issue. Multiple calls and about 3 hours on the phone wth xbox support and their ultimate suggestion is I open a fix tcket and take my xbox into to be "repaired". Seriously not
    the correct answer.
  16. JohnRybock Win User

    After update, screen dims when watching Netflix

    Same. Didn't start right away, took a few days, seeing it when watching TV. Seems somewhat a screensaver type of mode - when I give an input, it brightens back up for about a minute or so.
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After update, screen dims when watching Netflix

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