After synchronization, save was lost (Forza Horizon 4)

Could be an error in uploading save data to cloud storage. Or maybe there was a mistake in your internet connection. It could have caused anything.

Sounds like the save was deleted or overwritten. In either case you will have to start over.

Hello loukas 5，



Welcome to the Microsoft Community.

I understand that you are experiencing loss of Forza Horizon 4 game data after Xbox reset. This issue is usually related to the synchronization of game archives and cloud archives. Here are some possible causes and solutions to help you retrieve your lost game data.



1. Verify that game data is saved in the cloud
Forza Horizon 4 and many other Xbox games usually save their archives to the cloud. If you didn't disconnect from Xbox Live before resetting or didn't synchronize your cloud archive properly, you may lose your local archive.
Solution:
Open Forza Horizon 4 and make sure you are logged into Xbox Live (your Microsoft account).
Check that the game prompts you to synchronize your cloud archive. Sometimes, when you start the game, it automatically tries to sync data from the cloud to local.
If prompted to sync, wait a while to see if you can recover the data.



2. Check the Xbox Cloud Archive
Xbox automatically saves the archives of some games in the cloud, but this only works if you're properly logged into Xbox Live and have done a cloud sync. You can check to see if the cloud archive is working.
Steps:
On the Xbox console, press the Xbox button to open the menu.
Go to Settings > System > Storage.
On the Storage page, select Cloud Storage to see if you can find the Forza Horizon 4 archive. 3.



3. Make sure Xbox Live Sync is on
When performing an Xbox reset or restoring factory settings, make sure you're properly synchronized on Xbox Live. Sometimes a reset can result in the loss of an archive, especially if you don't have automatic synchronization set up.
Steps:
Make sure you're logged into Xbox with a Microsoft account.
On the main Xbox screen, select Settings > Accounts > Sync Cloud Archive.
Check to see if cloud archive synchronization is turned on, and make sure all your game archives are synced to the cloud.



4. Recovering Game Data
If your game archive is not synchronized to the cloud, or if your local archive is missing, you can try the following methods to recover your data:
Log out and log back in to Xbox Live:
Sign out of your Microsoft account and log back in.
Open Forza Horizon 4 and see if the archive is automatically restored from the cloud.



5. Reinstall the game:
If the archive is not restored, try uninstalling and reinstalling Forza Horizon 4 and see if it restores the archive from the cloud.
Make sure you are still logged into the correct Microsoft account when reinstalling.



You can also contact the support staff of the corresponding game to find out why.



Best regards

|Microsoft Community Support Specialist

i still have all my progress in forza horizon 4 after trying this i checked if it was saved before by going on my games and apps then i pressed more options on forza horizon 4 and selected Manage game and add-ons and scrolled down to the Saved data tab
and it says there is 10 MB of reserved space for forza horizon 4.not sure if this is the correctway to chech or if that tells me it is saved but it worled for me. hope this helps.

Hi there,

I'm guessing this it the first time you're playing Forza Horizon 4 on PC,

If you've lost your game data for Forza Horizon 4 on PC, having closed the game before allowing it to sync up, ( which it can take some time to do so ),

To make sure you've not completely lost your save data, I would load Forza Horizon 4 on you're Xbox console and see if your save data is ok on the Xbox, if it is ok,

I would then uninstall Forza Horizon 4 from you're PC, then reinstall it and allow it to fully sync up, which may take so time to do so , to see if it works / fixes the issue.

I'm not sure about the Windows 10 update, as I've not had to do any update's to Windows for Forza over the years of going back and fourth playing Forza Horizon 4 between Xbox and PC and having to sync every time i do so.