After resetting my xbox one x profile it nows asks for the guest passkey. What is it?

Sorry for the delay, yes, I was logged in with my xbox profile but it was asking for my guest passkey. I got off the phone about an hour ago with a support representative stating he will call me back but never did. I got to the point to get to the factory reset screen but it keeps going back to the screen where it asks me to log in with my controller.

Hi,

If you’re specifically referring to the Xbox 360 passkey, then refer to the relevant support guide that Nursemorph shared above as it’s correct.

If you’re trying to reset a passkey on an Xbox One or Series X|S, however, just enter any 6-digit combination three times which should allow you create a new one after entering your account password. If you’re on a child account and a parent/guardian in the same Microsoft Family set this up for you, then they would need to reset it as the adult.

Manage a passkey for your Xbox profile | Xbox Support

More info on account security/sign-in settings here:

Change sign-in preferences on your Xbox console | Xbox Support

You may need to be connected to Xbox Live (or at least connected to the internet) to perform this on your console, though.

Hope this helps.

Hello CJ,

Thank you for posting here on the Xbox forums. Are you talking about the
Passkey on your Xbox One? The passkey would be button combinations using your controller like X,X,LT,Down, etc...

If you input the passkey incorrectly too many times, you will get asked for the password to your Microsoft account. It will show you the email to your Microsoft account. That doesn't mean it's asking for the password to your email unless you made the password
to your Microsoft account match the password to your email.

I hope this helps clear things up.

Put a passcode for your profile. You can learn more about setting passcodes by visiting https://beta.support.xbox.com/help/...-guest-key/create-and-manage-xbox-one-passkey

Hi Anthony, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Have you tried to set a PIN code for your account login?

Press the Xbox button to open the guide.

Go to Profile & system > Settings > Account > Sign-in, security & PIN > Create my PIN.

Go to Profile & system > Settings > Account > Sign-in, security & PIN > Change my sign-in & security preferences. Choose Ask for my PIN or Lock it down to use the default security settings.

For more information:

https://support.xbox.com/help/famil...-guest-key/create-and-manage-xbox-one-passkey

https://support.xbox.com/en-US/help...-guest-key/create-and-manage-xbox-one-passkey