After one of the Microsoft updates, Microsoft Jigsaw stopped working

Discus and support After one of the Microsoft updates, Microsoft Jigsaw stopped working in XBoX Games and Apps to solve the problem; After one of the Microsoft updates, Microsoft Jigsaw stopped working 77bfbb66-59c8-42c7-af71-33cb413bfb1b Discussion in 'XBoX Games and Apps' started by FeebleCanoe7206, Oct 31, 2016.

  1. FeebleCanoe7206
    FeebleCanoe7206 Guest

    After one of the Microsoft updates, Microsoft Jigsaw stopped working


    After one of the Microsoft updates, Microsoft Jigsaw stopped working

    :)
     
    FeebleCanoe7206, Oct 31, 2016
    #1
  2. Player616342692
    Player616342692 Guest
    Jigsaw Puzzles need fixed

    Microsoft jigsaw stopped working about a week ago. How do I uninstall and install it again --- or is there something wrong with the program?J
     
    Player616342692, Oct 31, 2016
    #2
  3. Kathy Slater
    Kathy Slater Guest
    Microsoft Jigsaw stopped working again!

    Yet again, after an automatic windows update, Microsoft jigsaw has stopped working. Despite that fact that majong and the solitare collection work fine, and still have all my previous games from the cloud, Microsoft jigsaw will not let me log in to xboxlive,
    no matter what I do so I have lost all my points and all my jigsaw collections. This is the fourth time this has happened. The last time it happened, I was unable to recover any of my collections or points and it refused to let me log in for roughly 2 months
    and then suddenly gave the the option of getting everything back.

    I have a PC with windows 10 so I can't understand why a Microsoft game breaks every time Microsoft does an update to a Microsoft computer!

    If I don't get an immediate fix to this problem them I will give up and uninstall the game and find something else that is more reliable
     
    Kathy Slater, Oct 31, 2016
    #3
  4. DeveloperJG Win User

    jigsaw puzzle does not work, black screen

    On Windows 10 pull up the start menu

    Locate Microsoft Jigsaw then right click, then click on More, then click on App settings.

    In the App settings screen for Microsoft Jigsaw turn off the permissions for Camera, Documents, and Background apps.

    Then click the Terminate button, exit the App settings screen, then start the Microsoft Jigsaw app. This process has worked for me

    several times when after a Windows Update has occurred, Jigsaw experiences the black screen spinning wheel scenario.
  5. TrickishMoon27 Win User

    Game not loading

    Having the same issue with mine -- had to stop in the middle of a classic jigsaw and shut down the computer -- when I reopened 8 hours later, Jigsaw will not load. Same issue that you stated.

    All other Microsoft games work -- just Jigsaw that is hung up
  6. Mister Mascot Win User

    Microsoft Jigsaw stopped working again!

    Hey there Kathy,

    Sorry to hear about the issues you're having with Microsoft Jigsaw. Please try the troubleshooting steps on this page HERE and
    let us know if it helps. Sometimes something as simple as reinstalling the game will fix an issue like this.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  7. Player616342692 Win User

    Jigsaw Puzzles need fixed

    Microsoft jigsaw stopped working about a week ago. How do I uninstall and install it again --- or is there something wrong with the program?J
  8. HastyCarpet5 Win User

    Microsoft Solitaire Collection

    After the automatic update of Windows 8 operating system to Windows 8.1 can no longer play Microsoft Solitaire Collection or Microsoft Jigsaw, how can I solve this problem?
Thema:

After one of the Microsoft updates, Microsoft Jigsaw stopped working

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