After new headset

Discus and support After new headset in XBoX on Consoles to solve the problem; also, go to turtlebeach support site, fill out an online "ticket" asking for their chat adaptor that wil allow mic monitoring. You'll have it within a... Discussion in 'XBoX on Consoles' started by Mr Boozyhead, Jan 15, 2015.

  1. haz2901
    haz2901 Guest

    After new headset


    also, go to turtlebeach support site, fill out an online "ticket" asking for their chat adaptor that wil allow mic monitoring. You'll have it within a week After new headset :) all for free
     
    haz2901, Jan 17, 2015
    #16
  2. Azrael008uk
    Azrael008uk Guest
    A few people have been hit with this party bug lately which doesn't help if you've got a new headset.

    - You join the chat.

    - You don't have a mic icon.

    - You can't hear anything, they can't hear you.

    Solution:

    - Hard reset the XBox.

    - Fire it up again and join party chat before you fire up a game.

    Let us know if that helps.

    Also the "Game / Voice Balance" can be a little confusing.

    To hear people better while playing and chatting don't adjust the volume... instead adjust the bottom left button on your Chat Adaptor which has a picture of a person until you hear the voices ok.

    This decreases game volume and increases their volume.

    Then use the volume + and - symbols to make the overall volume acceptable.

    Let us know how you get on.
     
    Azrael008uk, Jan 17, 2015
    #17
  3. Mr Boozyhead
    Mr Boozyhead Guest
    Thanks guys for all the help really appreciate it I've contacted TB about chat adaptor and when I was in a party earlier the purple circle was illuminating when I was talking but then stopped so I don't know what the problem is! Az I will try that suggestion
    next time I'm going on party chat thanks again for all the help After new headset :)
     
    Mr Boozyhead, Jan 17, 2015
    #18
  4. Mr Boozyhead
    Mr Boozyhead Guest

    After new headset

    Tried hard reset no joy After new headset :(
     
    Mr Boozyhead, Jan 18, 2015
    #19
  5. Mr Boozyhead
    Mr Boozyhead Guest
    Should say I can hear people no problem its just when I'm talking nothing happens!
     
    Mr Boozyhead, Jan 18, 2015
    #20
  6. EnenDaveyBoy
    EnenDaveyBoy Guest
    Have you tried assigning the controller to your profile?

    Sorry running out of ideas. Only other thing is ring TB support.
     
    EnenDaveyBoy, Jan 18, 2015
    #21
  7. Mr Boozyhead
    Mr Boozyhead Guest
    Yes its assigned m8 as soon as I join a party they work for a few seconds then it stops playing my voice I can still hear everything ok though After new headset :( getting to be a pain in the *** I contacted Turtle Beach earlier still waiting to hear back but I might chance
    my arm and see if I can exchange them at Tesco.

    Thanks for all the help guys After new headset :)
     
    Mr Boozyhead, Jan 18, 2015
    #22
  8. haz2901
    haz2901 Guest

    After new headset

    When you say "Stops playing my voice" You realise you will only hear your own voice if you have the turtle beach chat adaptor? Not the Microsoft one
     
    haz2901, Jan 19, 2015
    #23
  9. Mr Boozyhead
    Mr Boozyhead Guest
    I mean when your in a party when you see the circle beside your name it only illuminates when I talk for the first few seconds then nobody can hear me ! I contacted TB and they still haven't got back to me After new headset :( Tesco have arranged for replacement which I will
    get today so hopefully that solves the problem After new headset :)
     
    Mr Boozyhead, Jan 19, 2015
    #24
  10. Mr Boozyhead
    Mr Boozyhead Guest
    Ok new headset arrived and still same problem I'm seriously *** off !!
     
    Mr Boozyhead, Jan 20, 2015
    #25
  11. EnenDaveyBoy
    EnenDaveyBoy Guest
    Have you done a hard reset?

    Have you tried moving from party chat to game chat and back a few times?

    Have you given it enough time to load?

    if all else fails try MS live chat tech support.
     
    EnenDaveyBoy, Jan 20, 2015
    #26
  12. Mr Boozyhead
    Mr Boozyhead Guest
    The only thing I can think of is a full factory restore which I really dont want to do unless its last resort! I've tried all other options and I spoke to ms last night which was a sheer and utter waste of time After new headset :(,final thing I can think of its something
    to do with the controller failing that I'm all out of ideas
     
    Mr Boozyhead, Jan 20, 2015
    #27
  13. EnenDaveyBoy
    EnenDaveyBoy Guest

    After new headset

    TBH i have no idea, but I hope you get it sorted gl.
     
    EnenDaveyBoy, Jan 21, 2015
    #28
  14. EnenDaveyBoy
    EnenDaveyBoy Guest
    out of interest if you start a party with no one in it, does the mic icon flash.
     
    EnenDaveyBoy, Jan 21, 2015
    #29
  15. Mr Boozyhead
    Mr Boozyhead Guest
    No m8 it doesn't flash ! The only other thing the stereo adapter says it needs an update but when I look it says no update available
     
    Mr Boozyhead, Jan 21, 2015
    #30
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After new headset

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