after december update will not see external drive.

Ken Oneto · Dec 24, 2019

grandsons xbox one after december update will not see external drive. all reboots have been done power cord, 15 second reboot. new cacbles same problem avolusion 1 tb portable drive. *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

:)

bowski477

Have you tried the steps outlined on this support page https://beta.support.xbox.com/help/hardware-network/storage/console-doesnt-detect-external-storage

crazydude1965

I had an issue in the past with my external drive i found out it only liked being plugged into the usb port it was originally formatted on ie front being port 1 then 2 3 on the back . Hope you get sorted

Ken Oneto

Have you tried the steps outlined on this support page https://beta.support.xbox.com/help/hardware-network/storage/console-doesnt-detect-external-storage

tried it and still the avolusion 1 tb is not recognized. it tries but the light just keeps flickering. all started right after the December update. immediately.

supermm

I have two Xbox One's (Day one editon and a One X), both an external HDD (1TB), latest update and no issues.

Sanguinem Malum

Have you tested with a different drive, ie could something have gone wrong with the drive you currently use?

after december update will not see external drive.