After Controller update plugging in my RIG 400 headset will cause full shutdown of Xbox One S

Hello Assassin,

Thanks for coming to the forums. We recommend posting on the
insider forums. As you are in the preview program, you get updates before the public. This will let them know what the issue is with the controller update. You can also use the insider hub to report a problem.

Thanks,

Brad

Tv 43' + xbox one s + gears of war 4 edition controller + RIG 400

Have you tried a cold reboot? (Hold Power Button for 15 sec. untill it full shutdown)

Try to Update your Controller with Headset plugged in. (Setting->System)

Updating your controller and using a Headset
adapter solves most issues with headsets.

Most recently I had to do a Full shutdown from

Settings>Power and startup>Turn off>Full shutdown to solve a muted mic icon on screen, but that was a rare occurrence. Most times a firmware update is all that's required.

I have the same issue with a Logitech G432 and a Plantronics Rig 400 headset on my Xbox One S. The problems started around a week ago after my Xbox had a firmware update (10.0.19041.1927). Factory resetting the console and uninstall and reinstall the Dolby
Access App have been no solution.

So when I boot my console the audio setting is set to "Windows Sonic". If I want to use Dolby Atmos for headphones I must start the Dolby Access App everytime after booting which is super annoying.