After changing primary email on Microsoft account can no longer access games like Fortnite...

Hi there,

I'm afraid there is no option to merge two accounts.

You can however change the primary email address for an account, so you can use the same account on both devices. But since you mentioned one no longer is accessible this could be an issue.

This is the link on how to change the primary email address: https://support.xbox.com/account-management/change-email-sign-in-for-microsoft-account

do not delete the Microsoft account you want to change the primary alias then delete the old email address you no longer have access to

I can interpret what you are saying several different ways. Please let me know which one is correct:



Interpretation A: Games are linked to the email address it was purchased under, meaning the ‘then’ primary alias of the Microsoft Account, but not the Microsoft Account itself. But, If that email is no longer the primary alias, the games will be linked through the new primary alias email.



Interpretation B: Games are linked to the Microsoft Account and can be accessed by the aliases on the Microsoft Account.

Digital purchases cannot be transferred from one account to another. You can change the email address associated with an account though.

Change your Microsoft account email address

You are going to add an email to the account and make sure it works. You can then change that email to the primary email and again make sure everything is working. At that point you can remove what was the primary email.

If the console is set as the home console for his mother then he can continue to play fortnite. If an account is created for him he can play fortnite but would lose access to any DLC purchased under his mothers account.

It is best to have the child playing under their own account. If that means going thru the pain of them starting over at something do it as early as you can.

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help in changing your email.

Just a heads up, if you do not have access to that email anymore as it is no longer active, you can no longer be able to change this email because you cannot pass verification anymore through that unless you have the option to recover that email.

Your account will be stuck with that email for you to use to log in to your Microsoft account but if ever you need to change your password or verify your Microsoft account, it will not matter as long as your security proofs are accessible like your phone number or an alternate email. That primary email on the account will just be a log in email but your proofs can be changed.