Advanced Warfare game problems

The reason why people want compensation is because they are paying for a service that they are not receiving. As I write this, voice chat is down. No in game voice chat or party chat. Hence why I am on the forums. When you pay money for a service, you
are expecting reasonable product. You are paying to play the game, yes we understand an issue here and there, but I have had an amazing amount of lag in the last 2 weeks, random disconnects saying the servers are down, have to hard boot the system multiple
times a day to get chat to work, friends/clans lists not reporting properly, supply drops disappearing, UAVs not showing up after they are called in during a match and insane bullet lag. Bugs will happen, but as a paying consumer, we are expecting a working
product free of critical bugs. I did not pay for a Alpha/Beta game. This is not steam and I am paying for a prealpha game that is horrible. I am paying for the number one selling game in the market, that should be pretty and shiny and polished. Not the
mess we have now. Ghosts was garbage, AW is a close 2nd to the worst CoD yet. There is a case here for compensation but it would come only at the hands of a class action suit.

With any new product that is just over a year old (in the case of the One), there are going to be bugs and kinks to work out. It's to be expected. If you want to avoid those problems, don't buy it when it's still "new". Why do people always think they
are entitled to compensation any time something doesn't work flawlessly 100% of the time? Or if they just don't like a game like they thought they would. My stupid controller will completely stop responding all together out of no where. As in, I can't even
shut down my console with it, or do ANYTHING. I don't go whining to microsoft about deserving compensation. I just turn the xbox off, unplug it, take the batteries out of the controller, plug back in and turn on the controller. Problem solved. Is it annoying?
Yes. But oh well. The update didn't fix the problem, nor did buying a new controller. It is what it is. I'm sure it will work itself out in due time. Lots of growing pains going on still.

I have the same issue when i play split screen it freezes and kicks me off. I tried clearing it out with power and button and uninstall and reinstalled game three times and still having issue.

Online multiplayer has become unplayable as of today on my xbox one. I was experiencing some freezing randomly at match starts yesterday, but now it is freezing 4/5 times I attempt to start a match. Gameplay has actually gotten worse for me since the initial
install, which is a disappointment given the quality of product from earlier titles. Could be so great, but *** it sucks right now. (I have attempted every troubleshooting method imaginable too, minus trying up down left right abab select start on game launch.

Why can't I get into an online match? I just want to play my game.