adult account

hi ok so i want to buy a game with my dad's credit card but it keeps saying theres something wrong error code: 8C320008 yesterday i talked to xbox support and they said u need to change your security on ur xbox adult account but it wont let me plz help

:)

 

Xbox Adult account accidently deleted

Hi I have just got an Xbox one for X mas and I made account and it was all working
I then bought gold and I was fine until I tried to buy a £35 giftcard (today) to buy the BO3 Season pass and I got the 35 on the console to buy it and when I tried to buy it of the store it said I wasn't allowed and I needed to change settings in online privacy and allow buying online
turns out my brother had deleted the adult account and I can't get back on it as It is deleted I have tried creating new adult accounts but they wont work on allowing my account Sherbertlemons0 to buy stuff how do create a new account to be the adult of Sherbertlemons0 as it wont let me buy stuff
please help me anybody as I have spent £75 this month on stuff for xbox and don't really want to create a new account what do I do and how can I create another new adult account for Sherbertlemons0???
much appreciated Sherbertlemons0 x

 

Unable to add son to xbox one

Was gonna say I never had to use a cc once sorting out my sons account.

Can you not change the region on MS website? Also can you upgrade it from a minor account to an adult account?

I take it your sons stores are in dollars?

 

Hello,

Thanks for the support message.

This error code suggests that there may be a problem with your account, please see the following information below.

You see the following error code and message when you use Xbox Live:

This may mean that your account is locked for one of the following reasons:

• Incorrect or incomplete billing information.
• An outstanding balance on your account.
• Too many recent purchase attempts from your Xbox Live account.
• Suspicious or fraudulent behavior.
• The credit or debit card used for the account has not been activated.

To resolve this problem, try the following solutions.

Solution 1: Contact your bank or financial institution

The Xbox Live purchase might have failed because:

• The credit or debit card hasn’t been activated.
• The credit or debit card was declined due to insufficient funds.
• The credit or debit card is not authorized for online purchases or automatic billing.
  
• The credit or debit card company is blocking the transaction.

Contact your credit or debit card company or bank and make sure that the card you’re using was activated, has available funds, and the transaction is not being blocked for some reason.

Solution 2: Change your Xbox Live payment option and transfer your balance

This error can indicate that you have an expired credit or debit card, or an outstanding balance on your Microsoft account. To add a new card and transfer any balance, follow the steps at How
to change your Xbox Live payment option and transfer your balance.

Solution 3: Contact Xbox Support

If you keep experiencing the problem, contact Xbox Support to determine why your Xbox Live account is locked.

Should you have any other concerns, feel free to post back.

Cheers!