Ads on Premium subscription??

Discus and support Ads on Premium subscription?? in XBoX Games and Apps to solve the problem; I paid for an annual subscription. Why am I still being subjected to obnoxious ads at start of games? 6aeef23f-60c2-4618-979e-53ff3404aff6 Discussion in 'XBoX Games and Apps' started by JimGreenfield212, Jan 17, 2017.

  1. JimGreenfield212
    JimGreenfield212 Guest

    Ads on Premium subscription??


    I paid for an annual subscription. Why am I still being subjected to obnoxious ads at start of games?

    :)
     
    JimGreenfield212, Jan 17, 2017
    #1
  2. PagedGoblin504
    PagedGoblin504 Guest
    Premium edition and ads

    I have the premium edition and still keep getting ads. No ads or refund! After the ads run, it tells me that I have the premium edition. Thought you guys knew what you are doing.
     
    PagedGoblin504, Jan 17, 2017
    #2
  3. WorkableDuke605
    WorkableDuke605 Guest
    Premium edition, w ads

    Why are ads showing up on my iphone, they do not show on iPad. I want to remove the ads, am paying for premium.
     
    WorkableDuke605, Jan 17, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    Ads on Premium subscription??

    Hey WilyMass7286593! Did you buy the premium subscription on PC or mobile? Additionally, are the ads you're seeing on PC or mobile? Post back and let me know!
     
    Mister Cizl, Jan 19, 2017
    #4
  5. Mister Cizl Win User

    Ads on Premium subscription??

    Hey WilyMass7286593! Did you buy the premium subscription on PC or mobile? Additionally, are the ads you're seeing on PC or mobile? Post back and let me know!
  6. SteveGross3 Win User

    Solitaire Premium Subscription Getting Ads

    Thanks. I’ll do that. Much appreciated…
  7. Jesse E' Win User

    Solitaire Premium Subscription Getting Ads

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I'll suggest you reach out to the game support for assistance on this issue. You can contact Microsoft Casual Games support here https://microsoftcasualgames.zendesk.com/hc/en-...
  8. HFK941 Win User

    Upgrading to premiun

    After the latest Windows update it is asking me to upgrade to premium. My subscription doesn't expire until January and now I got ads. :(
  9. Logan.G - MSFT Win User

    Microsoft solitaire and casual games hijacks my browser for ads

    Hi， Stoxguy

    Welcome to Microsoft Community.



    According to your description, your browser was hijacked and opened ads when you were playing Microsoft Solitaire and casual games.



    Are you playing this game in the web version or in the Xbox/Microsoft Store program? The hijacking problem may be caused by third-party ads or other reasons.

    And if you have not opened the relevant subscription, you may indeed be pushed ads, but your browser should not be hijacked. You can refer to the relevant introduction:

    How do I purchase an ad free (Premium) subscription? – Microsoft Casual Games



    Best Regards,

    Logan | Microsoft Community Support Specialist
Thema:

Ads on Premium subscription??

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