Adicionar dinheiro na conta[Translation-Add money to your account]

Hi Rogerio,

Thanks for reaching out to the forums. We are sorry for the issue with adding funds. We recommend to request a call from support. They will be able to look at the errors and see what is going wrong on the account.

When you go to Contact Us, follow these steps to request a call from support:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.

Brad

Mas na minha conta não tem nada, apenas fica cobrando dinheiro do nada.

[Translation - But there is nothing in my account, just charging money out of nowhere.]

tente remover a sua conta da consola e volte a adicionar a conta

[Translate - try removing your account from the console and re-add the account]

Eu queria adicionar dinheiro a minha conta da Microsoft para poder comprar jogos por mídia digital, porém tenho uma dúvida. É possível adicionar dinheiro a partir, por exemplo de boleto bancário pelo PayPal? Ou a Microsoft Brasil aceita apenas o uso de cartões
de crédito via PayPal, fazendo deste apenas um elemento secundário e portanto inútil como outra forma de pagamento?

[Mod Translation - I wanted to add money to my Microsoft account in order to buy digital media games, but I have a question. Is it possible to add money from, for example, bank slip through PayPal? Or does Microsoft Brazil only accept the use of
credit cards via PayPal, making this only a minor and therefore useless as another form of payment?]

Nothing 4gbvgbvfbgghhtr4567uyyhhuyhk,mkkjhhn,.lkjui87ukuytgvc "lkjhgfdderewqwer4erthnq

Tente adicionar outra conta que não seja a sua, então depois tente adicionar a sua conta.

Se não funcionar, recomendo formatar seu console ao padrão de fabrica.

===

Try to add an account other than yours, then try to add your account.

If it doesn't work, I recommend formatting your console to the factory standard.