Address is correct. Would like points deposited

My address is correct. Told me to post message here. Please help.

:)

 

Deposit not working, getting "Attention Needed" message.

I have been getting a Attention Needed message and my reward points are not being deposited. I checked my billing information and it looks correct. But my old Canadian address is located on the account after changed my region, not sure if this is related.

Any help would be great!

 

Credits Not depositing said to post here.

I have 14,247 points and haven't been deposited in the last scheduled points. I had this issue before but it finally got deposited so I thought was fixed.

I would like to know what the issue is. With the coming changes I would like them deposited as soon as possible.

 

Hi Nazuti. Your Rewards locale and your Xbox Live locale does not match and this is causing deposits to fail. Your Rewards locale is US, and your Xbox Live locale is not. To change your Rewards locale to your current Xbox Live locale, you'll need to opt
out of the program, wait 48 hours, and re-enroll. Once you do so, reach out to us again and we'll recover your pending Credits.