Adding money to child’s account

Discus and support Adding money to child’s account in XBoX Games and Apps to solve the problem; hi, Inwant to buy an in game purchase for each of my 2 sons. However I seem to be only able to add £10 to each account which I don’t want to do. They... Discussion in 'XBoX Games and Apps' started by machead007, Jan 20, 2018.

  1. machead007
    machead007 Guest

    Adding money to child’s account


    hi,

    Inwant to buy an in game purchase for each of my 2 sons. However I seem to be only able to add £10 to each account which I don’t want to do. They want to buy a car each in rocket league for £1.59 each. How can I add less than £10 to each account?

    Thanks

    :)
     
    machead007, Jan 20, 2018
    #1
  2. Misses Quinzel
    Misses Quinzel Guest
    adding money to account

    Hey there, DRAGONSBREATH2! This thread is a bit old. If you'd like to give feedback about the Family Gold Pack, head on over to the
    Feedback site. You can find a post that someone else has already done and upvote it; if you can't find one, though, feel free to post it up yourself!
     
    Misses Quinzel, Jan 20, 2018
    #2
  3. DanielVernHD
    DanielVernHD Guest
    adding money to account

    Thanks for replying i managed to put some on on christmas day and now cant find the way to do it.
     
    DanielVernHD, Jan 20, 2018
    #3
  4. ConnorMc00 Win User

    adding money to a child account

    I believe it doesn’t matter, should go on in the region you are in. I would try a small amount first though just to be sure.
  5. XBF Jeremy Z Win User

    Adding money to child account

    Hiya David,

    Thank you for contacting Forum support.

    Sorry to hear there is an issue with the region.

    Unfortunately, since the currency was already purchased it cannot be converted from one currency to another. There will be two separate balances on the account if you switch to your original region.

    Basically when you purchase new currency it will apply to the correct region, but you will still have the other region balance as well (this will not add to your current balance, but it will show a septate balance).

    Make sure the region on the console is set to the correct one. check out this link:

    How to update your Microsoft account if you’re moving to a new country or region

    Also, try to set it on
    Xbox.com     as well to the correct region.

    Click on your profile

    Select Xbox Settings

    Select "Change 360 account region"

    then click on your region then once set
    Power Cycle     your console.

    Hope this helps.
  6. PalmettoBling Win User

    Adding money to a child account

    I would log into
    account.microsoft.com     on your account and verify that your payment methods are up to date and valid under Payments & Billing > Payment Methods.. From there, check your child's account in the family tab and make sure their settings are set up to allow it.
    You should also be able to try to add money to the accounts from there, and might give you more information on any error than the console, if it still comes up.
  7. XBF Brad A Win User

    Adding money to a child account

    Hello Jennifer,

    Sorry again for the issue with adding funds. I was able to find out it is a known issue and they are looking into it. As an ETA there isn't one. I will try to update as soon as I hear anything new.

    Thanks,

    Brad
  8. XBF Brad A Win User

    Adding money to a child account

    Hello Jennifer,

    Sorry for the issue with adding money to the account. You can try and purchase a gift card and then have your child redeem it on their account. Also when trying to make a purchase for currency try it from your child account. Usually what will happen is the
    parent account will get a text/email to approve the transaction. Here is a link that might help.

    https://support.xbox.com/xbox-one/security/grant-exception-child-content-limits

    Thanks,

    Brad
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Adding money to child’s account

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