Adding Microsoft Complete to my Xbox Series X

CoffeeMcPott · Dec 25, 2020

I pre-ordered an Xbox Series X from Target back in September. A couple of weeks ago, I tried adding Microsoft Complete to my device, but I was told I could not add Microsoft Complete as it had been more that 45 days since the purchase date of my device.
The rep was using the pre-order date as the purchase date. I contacted another rep today to state my case that November 10th would be a more appropriate purchase date, as that was the date the Xbox launched, and the date I was charged (therefore, the date
of the actual transaction). This rep agreed that November 10th was indeed the date to use for the purchase date, but then he went on to say that I could not add Microsoft Complete to my device because it was purchased at Target. Can anyone confirm this? I'm
fairly certain he's quoting a footnote from Microsoft's Complete Protection Plan page that applies to a completely separate offer (the "Our best price of the season" offer), and he's telling me the device would've had to have been purchased at a Microsoft
Store in order to add Microsoft Complete. I know for a fact a friend of mine purchase an Xbox Series X from Walmart and was able to add Microsoft Complete through Microsoft. Is there a reason why I wouldn't be able to add Microsoft Complete to my Xbox Series
X because it was purchased at Target?

:)

Lt Farty Pants

I got in the chat early this morning on the Microsoft Complete warranty website and added the extended warranty for $49 to my Series X. Took about 15 minutes total to have it added.

You have 45 days after purchase to add the warranty.

Andrew Brinkman

I have also completely removed my profile on the series x and added it back again, zero change to issues above

D4vid 360

Xbox is going to be a different machine in a few years: microsoft has understood thst these features have to be added or deleted in a long time.

Kinect has been completely abbandoned and the dashboard is going to be always more similar to the future series x

Skepticality

At the moment microsoft has stopped adding games to the backwards compatibility program but may start again when the xbox series x comes out

Lt Farty Pants

I pre ordered my Series X through Best Buy and received it and registered it on my Microsoft account on Nov 11th.

Just this morning I went online to Microsoft Complete warranty website and started an online chat and purchased the extended warranty through Microsoft for $49 plus tax.

All they did was went online and saw my Series X was registered and added on the extended warranty for me.

It is really a good deal at $49 and covers 1 console replacement and 2 controller replacements for 3 years. Best Buy warranty is $69 for 2 years and only covers 1 console replacement and 1 controller replacement.

Adding Microsoft Complete to my Xbox Series X

Adding Microsoft Complete to my Xbox Series X

Warranty

Cannot sign in and cannot sync 360 save games on series x for weeks

Why is Microsoft removing these features?

Xbox original game

extended warranty

Adding Microsoft Complete to my Xbox Series X

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