Adding kid account problem

Discus and support Adding kid account problem in XBoX on Consoles to solve the problem; Hi, I want to add to create a kid account for an xbox 360 to have the live connection for his game (mindcraft). I created a microsoft account for... Discussion in 'XBoX on Consoles' started by Fyrnaga, Feb 8, 2015.

  1. Fyrnaga
    Fyrnaga Guest

    Adding kid account problem


    Hi,

    I want to add to create a kid account for an xbox 360 to have the live connection for his game (mindcraft).

    I created a microsoft account for him. I tried then to add him to my account and it did not worked. It gave me an error every time. Itried both on my computer and on the xbox to do so. On the xbox , there is only a mention of an error occured after filling
    all the information. On the PC, it gave me a long error code which did not explain the situation.

    I opened an investigation yesterday (SR 1279179039) and i was asked to create several account to try. He asked me to fill the billing information. I was not able since it was only showing united states in the country. I am from Canada and it would
    not work. i was told to try myselft. I just tried again today and I tried something new. By the default the country select is good. So I changed it and put it back and now the country is now canada (bug for the website by the way). So now I was able to add
    the billing information for my kid.

    Next step, i tried to go on the live.xbox.com and register my kid again under my account. Same error code. can somebody technical can look and tell me what is wrong. Is it my account or a specific scenario that causes this.

    The error occurs after i am authenticated with the parent account. It asks if I want to confirm. I click on I accept and here is the error I got.

    Il semblerait que vous ayez trouvé une faille dans le système.

    [table][tr][td]date:[/td][td]2015-02-08 14:44:21[/td][/tr][tr][td]code:[/td][td]6C[/td][/tr][tr][td]s:[/td][td]ZuwzjVqLtMo2geqX2DaAww==[/td][/tr][tr][td]id:[/td][td]b3d9c3dc-ef64-49a1-abc3-097b45da4dfc[/td][/tr][tr][td]req:[/td][td]35e8512d-b068-45e0-86e0-abae7da025f7 [/td][/tr][/table]

    Please help me with this.

    Regards,

    Alain

    :)
     
    Fyrnaga, Feb 8, 2015
    #1
  2. Dakrkplayer2
    Dakrkplayer2 Guest
    Adding kids

    I think this is a glitch. I think u need call phone support. The number is 1-800-4MY-XBOX.
     
    Dakrkplayer2, Feb 8, 2015
    #2
  3. MisterFizzle
    MisterFizzle Guest
    Adding kids

    Hi there Tumblewine,

    You should be able to use the same credit card to validate each of the kids.

    Are you getting an error message/code when you try to do this?
     
    MisterFizzle, Feb 8, 2015
    #3
  4. Dr Black Bones Win User

    alcohol adverts on xbox dashboard?

    Yeah if any kids are playing on their child accounts, they wont be seeing these ads. Adults on the other hand will see said ads and I honestly don't see a problem with it. Especially with beer ads all over TV these days.
  5. Zesty Hamburger Win User

    Adding my kids to account

    To add an account to your family follow the steps below.

    1. From the Home screen, in the upper-left corner, select Sign in.
    2. Find your profile, then select Choose this person and sign in.
    3. Have the family member you want to add to your family sign in as well.
    4. Press the Menu button on your controller, then select Settings.
    5. Scroll right to the FAMILY section, then select Add to family to add the account to your family.
    If you want to share your Gold Membership with all accounts on your current Xbox One console you'll have to set that console as your Home console. To do this simply follow the steps below.

    1. Press the Menu button on your controller, then select Settings.
    2. Scroll down to and select My Xbox.
    3. Select My home Xbox.
    4. Review the information, then select Make this my home Xbox. If the console is already set as your home Xbox, then you are already sharing Xbox Live Gold with all accounts on the same console.
  6. MoeZArts Win User

    Adding kids on family account

    Hi StephanieBury,

    Here are the steps to create and add a child account as a family member to your adult account

    https://beta.support.xbox.com/help/family-online-safety/child-accounts/add-family-member-on-xbox-one

    Since they will be using the same console and logging in separately, you can set the console as your adult account's home console, so that any child account that logs in can share the games you (the parent) purchase and don't need to buy it twice. More information
    on how to designate a console as Home console for the parent account
    https://beta.support.xbox.com/help/hardware-network/console/my-home-xbox

    You will be able to share the following content with anyone who signs into your Xbox:

    • Your Xbox Live Gold subscription
    • Games and downloadable content from the Microsoft Store
    • Games from a Game Pass subscription
    You might be interested in exploring Family Settings feature to adjust the safety, time limit...etc for the kids' accounts

    https://beta.support.xbox.com/help/family-online-safety/online-safety/core-family-safety-features

    https://www.youtube.com/watch?v=8dhYFHcLLEk

    Happy gaming!
  7. FalnAngl14 Win User

    aka.ms/familyverify does not work

    Same Issue here. I even removed my kids accounts and added them again and still have the same problem. Only is happening on one of my 3kids accounts.
  8. Dakrkplayer2 Win User

    Adding kids

    I think this is a glitch. I think u need call phone support. The number is 1-800-4MY-XBOX.
Thema:

Adding kid account problem

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