Adding friends to a child's Xbox 360 account

CheerierSage20 · Apr 14, 2018

Hello there

Trying to add my child's friends to his Xbox profile. One friend has already added my child as a friend at his end. We can see the friend's gamer tag, but when I try to Add Friend (on my PC webpage) nothing happens. And the console version of Xbox says
he needs my parental permission to add friends, but then doesn't let us log in. Tearing my hair out...

Any clues? Would be very grateful!

:)

SilentWhiteguy · Apr 14, 2018

Family Gold pack will not allow me to add another account

The account I am adding is not a child's.

AbradantPanda54 · Apr 14, 2018

Can't manage child account

Hello. Trying to manage my child's Xbox account online. Started by adding the account to mine and it accurately shows up as child under Family with me as adult. I then go Xbox settings in my account and only see my GamerTag. I therefore cannot manage my
child's settings. Is there a step I need to go through to add her GamerTag? Thanks in advance for the assistance.

Mister Quasar · Apr 15, 2018

That is odd, CheerierSage20!

To clarify further, what's happening when you try to sign in on the console when it asks you to grant permission? Can you reply with a picture of any specific error messages you're seeing when you try that?

Mister Quasar

That is odd, CheerierSage20!

To clarify further, what's happening when you try to sign in on the console when it asks you to grant permission? Can you reply with a picture of any specific error messages you're seeing when you try that?

Sayann X

Hello, if you have a child account, you may be limited to adding friends to your account.

Cheng En Li

Replying as a parent, i have updated all the security setting in windows 10 online and 360 online.

But still , both my child are not able to add each other as friend or join each other in game. But i have successfully added both of them individually as friends in their online xbox account resectively

SoleExistence

Do you have a child account, or were you added as a child in the xbox one family settings? If you do have a child account, you won't be able to complete the order on your Xbox One or even from the Xbox store website since it is a
360 title. Xbox One titles can be ordered and installed by a child account if restrictions are not set to restrictive by the adult, however for Xbox 360 titles, it doesn't work the same. If you do have an Xbox 360, you can get around this limitation by ordering the
game from the Xboxof

360, but this will still depend if your child account restrictions are set lenient enough.

XBF Brad A

Hello Amberly,

Thanks for coming to the forums. We understand your child is unable to add friends. What is the exact error message you get? Which device are you playing the game on? Any additional information will help us to assist you better.

Thanks,

Brad

Adding friends to a child's Xbox 360 account