Adding friends problem

PentaTP5 502 · Apr 23, 2017

when i try and add friends i get the "cant save your changes right now, try again later" notification. It says the same thing on my xbox app also. Friends list space isnt an issue so im not sure if this is just me or if it is a known problem.

Also i found a post from 2y ago of this exact thing so im hoping that same problem then is happening now so it can be fixed.

:)

dannypenfold · Apr 23, 2017

problem adding friends

Have you had a look at the service alerts.? If not you could that if that hasn't helped. I will help you if you need it .

Mister Ohnaka · Apr 23, 2017

adding friend problem

Hi Drake. What form are you speaking of? Do you know if you or your buddies friends list is full? If you could provide us a screenshot for some clarity, that would help a lot. Let us know, and we can go from there.

Miss Bijoux · Apr 24, 2017

Hey there!

This is an issue that we're aware of and it's being looked into by the appropriate teams. When we get more information to share, I'll post back in here and let you know. In the meantime, can you try

re-adding your profile to your console to see if that helps at all?

We appreciate your patience.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

Miss Bijoux · Nov 1, 2018

Hey Penta!

We believe this issue has been mitigated. Can you try adding friends and let us know how it goes?

Thanks!

--------------------------------------

Xbox Forums Staff

Be sure to check out the
Xbox Forum Guidelines and if you're
a member of the Xbox Insider Program, check out the
Xbox Insider Program Forums
for help with Insider Program troubleshooting.

Alliance United

Hello,

Are you able to find these people on Xbox.com (
http://xbox.com/ )? If you can I would recommend turning off your Xbox and holding the power button for 5-sec. this will clear the system catch. If the problem still accrues please re-download your profile.

Thank you!

Mister Ohnaka

Hi Drake. What form are you speaking of? Do you know if you or your buddies friends list is full? If you could provide us a screenshot for some clarity, that would help a lot. Let us know, and we can go from there.

dannypenfold

Can you please get in touch with the support team your router come from thanks, then post back here. Thanks

UnfittedSword71

Hi, any help would be appreciate it! Still the same Original problem.

DanielGabriel2

I have two further solutions you could try. It might be the resolution. After you have followed these steps to clearing the system cache, unplug your power supply/adapter and leave it for 30 seconds. and then reconnect the power supply. Give it a try after
that,at this point anything is worth a try

At a very last resort you could try re-downloading your profile after those steps have been completed.

Let me know how you get on!

Clear the system cache

1. Press the Guide button on your controller, go to Settings, and select System Settings.

2. Select Storage or Memory.

3. Highlight any storage device, and then press Y on your controller.

(It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)

4. Select Clear System Cache.

5. When prompted to confirm storage device maintenance, select Yes

Thanks,

Daniel

Adding friends problem