Adding Child Xbox Account

AndyHallQLD · Apr 12, 2020

Hi there,

I am working through adding a child Xbox account to manage Minecraft settings.

Child email address is created and part of the family group.

When I log in with the child email address to Xbox.com to finalise settings, I get to the parent approval required, where I put in my email address and login, but then I get redirected with the below message;

We are sorry, the page you requested cannot be found.

The URL may be misspelled or the page you're looking for is no longer available.

Any suggestions? It's depressingly painful to set up these child accounts

Thanks for your help!

:)

Sir KiKo and Co

Hello Dan,

There is no error displayed. I added Xbox Live account of my second child via Download Profile on Xbox. The account was added without a problem. Then I checked Settings > Family, but there was only an account of my first child. The same situation is on
my XBox Live Account (on the internet); under Security, Family...-->Privacy & Online Safety. There is only first child too.

Martin

Senpai Tuyiz

Hi AndyHallQLD,

Im sorry to hear that. Are ambassadors try 100% to help towards any questions or concerns you have. If you have any more questions or problems that you need help, fill free to ask. Hopefully our support was able to help you in some way. Have a great day!

AndyHallQLD

Managed to get it fixed, signed into Minecraft with child's email account and it all pulled through automatically on the PC for me to manage the settings.

Still a lot of hard work!

HabibzTV

Hey AndyHallQLD,

Have you tried using a different browser to complete this step? Your browsers settings may interfere. (if you're completing this on a computer)

Best regards,

Habibz

AndyHallQLD

Hi Habibz,

Unfortunately it happens on both Edge and Chrome.

Really stumped

Adding Child Xbox Account