Adding child accounts on iOS - Privacy settings not working

Hi there, Wiki Kar!

Is it possible that your account is a Child account, by chance? If your account is a Child account, then you would need to have your account added to an

Xbox Live Family and then have an adult account to
adjust the privacy settings for the Child account.

I have added the child in the Microsoft family, but it still doesn't apper in the Xbox Privacy settings on my account

Hey Patyahun,

To protect your privacy please don't post pictures with your full name on it.

I would suggest not adding the main account as a child under another account you made, as the main account is the one that said had had the restriction so adding it as a child account will only make it so that the adult account can only change the privacy
settings for your main account.

If your main account is an adult account based on age, then you should be able to change your own settings without needed to create another account to manage the main accounts settings.

That is only required for child accounts.

If you can, remove your account from the family settings and go to Xbox.com and manage your privacy settings for the main account.

Let us know the results.

Hi Nick,

Thank you for coming to the forums. Unfortunately if you have a child account based on the age used on account creation, you will not be able to change your own privacy settings. You need to be added to a Family group by an adult account to manage your privacy
settings.

Take a look at this support article for more information:
https://support.microsoft.com/en-us/help/4026796/microsoft-account-change-childs-xbox-privacy-online-safety-settings

I hope this helps.

Hi MIKEBenn1,

Yes, you will just sign into your Microsoft account like usual on your new console. You will do the same for the child's accounts, make sure to check that your child's privacy settings are still set after adding the accounts to the new console.