Adding a profile

Discus and support Adding a profile in XBoX on Consoles to solve the problem; Hello, So i just brought an Xbox one and I wanted to use my old profile form when I had an Xbox 360, so I went through the process of typing the... Discussion in 'XBoX on Consoles' started by samansell, Mar 14, 2016.

  1. samansell
    samansell Guest

    Adding a profile


    Hello,

    So i just brought an Xbox one and I wanted to use my old profile form when I had an Xbox 360, so I went through the process of typing the email and password, which worked fine. The problem started when It wanted me for a code which again was fine so I wanted
    to select my mobile number however, it wouldn't let me advance to next so the code would send. I have restarted and tried several times by re doing it all but it's not working.

    If anyone knows how to fix it then I would truly appreciate it.

    Thanks, Sam

    :)
     
    samansell, Mar 14, 2016
    #1
  2. cattibrie777
    cattibrie777 Guest
    Adding a child profile

    I've read the article on how to add profiles to your "family" but I was wondering if there was a different way to add a child profile. My main concern is that you have to create a microsoft account and have an email to setup a profile. This seems a little
    too much for me to add an account for a child of 5 years old. Is there another way to add a profile without having to do this or a way to use my account to setup another profile?
     
    cattibrie777, Mar 14, 2016
    #2
  3. Adding a child profile

    Hi there, unfortunately no, to create an account so that they can play online needs to have an email address for security purposes, no one can see this email so it's not like they would get unsolicited emails from other users, but you can save the email
    and password to the console so your child doesn't know those details as well as changing their security settings for what content they can see online, who can interact with them etc.

    More info on adding the child here:
    support.xbox.com/.../add-family-member

    and changing account online security here:
    support.xbox.com/.../xbox-one-manage-privacy-and-online-safety
     
    DigitalAssassin, Mar 14, 2016
    #3
  4. Qwertei Win User

    Adding profile error

    The Code 0x80073cf6 Does exist but has not been encountered by many players and has not been reported.

    As for your Xbox not adding your profile what i recommend you telling us what your network details are so we can forward our assistance

    Settings - Network - Detailed Network Statistics

    Copy What you see when it's done. Such as the Download Speed, Upload Speed, Packet Loss, Latency and Wireless Strength.
  5. EternalDragonX Win User

    Adding New Profiles

    Because they were my childrens profiles so they were not online. The XB1 only supports online profiles and guest accounts to your main profile. My daughter likes to dress up her avatar and certain games allow for her to appear in games so the guest account
    wouldn't be suited for that.....In other words new profile new email new password for every profile. Simply ridiculous.
  6. Jesse E' Win User

    Adding my profile

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    Connect your console to your phone's hotspot and try to do it again. If that doesn't help I'll recommend you reset the console again keeping games and apps. Apologies for the inconvenience.
  7. DigitalAssassin Win User

    Adding a child profile

    Hi there, unfortunately no, to create an account so that they can play online needs to have an email address for security purposes, no one can see this email so it's not like they would get unsolicited emails from other users, but you can save the email
    and password to the console so your child doesn't know those details as well as changing their security settings for what content they can see online, who can interact with them etc.

    More info on adding the child here:
    support.xbox.com/.../add-family-member

    and changing account online security here:
    support.xbox.com/.../xbox-one-manage-privacy-and-online-safety
  8. Frank Wolf-4E9B2318- Win User

    Adding New Profiles

    Why don't you use your old Xbox profiles?
Thema:

Adding a profile

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