Added a $25 card but wont allow me to buy anything with it!

Discus and support Added a $25 card but wont allow me to buy anything with it! in XBoX Games and Apps to solve the problem; I successfully added a $25 card to my account, and it does show in the transactions, but I'm trying to purchase the game my kids want and its trying to... Discussion in 'XBoX Games and Apps' started by Play In Mines, Jan 11, 2014.

  1. Added a $25 card but wont allow me to buy anything with it!


    I successfully added a $25 card to my account, and it does show in the transactions, but I'm trying to purchase the game my kids want and its trying to charge my PayPal acct. What now?

    :)
     
    Play In Mines, Jan 11, 2014
    #1
  2. ABthree
    ABthree Guest
    Cannot purchase a game

    I just purchased and loaded $25 on my microsoft account just like i would have with the point cards. My account shows the $25 balance but when i attrmpt to make thepurchase it wont allow me to use my credit?
     
    ABthree, Jan 11, 2014
    #2
  3. Purchasing

    I am not able to buy anything on xbox with the money on my account. I put a $15 card on today but it wont let me buy anything Can someone help me plz?
     
    NthDragoon9927, Jan 11, 2014
    #3
  4. ngocphi
    ngocphi Guest

    Added a $25 card but wont allow me to buy anything with it!

    You need to do it from your console only creditcard or PayPal is accepted on the website
     
    ngocphi, Jan 11, 2014
    #4
  5. Omar_0001
    Omar_0001 Guest
    The site isn't updated yet, so Microsoft account balance cannot be used on the website. You'll have to purchase from the console if you want to use your Microsoft account balance.
     
    Omar_0001, Jan 11, 2014
    #5
  6. blazeman 667
    blazeman 667 Guest
    The exact thing happens to me. I did buy a game add on on the console. It charged paypal but not my prepaid card. Any ideas?
     
    blazeman 667, Apr 25, 2014
    #6
  7. Same thing happened bought 30$ prepaid card and t charged my visa
     
    FissilePear714, Jul 25, 2015
    #7
  8. Added a $25 card but wont allow me to buy anything with it!

    My brother wanted anniversary map pack for halo reach and it charged my visa
     
    FissilePear714, Jul 25, 2015
    #8
  9. onyxishere
    onyxishere Guest
    Sorry to hear that this happened. However, this is an older thread. You would be better off creating a new one detailing your issue for further assistance.

    In the meantime, if you add currency to an account you need to Change the payment method that you want to pay with prior to purchasing the item.
     
    onyxishere, Nov 1, 2018
    #9
  10. ngocphi Win User

    Added a $25 card but wont allow me to buy anything with it!

    You need to do it from your console only creditcard or PayPal is accepted on the website
  11. FissilePear714 Win User

    Added a $25 card but wont allow me to buy anything with it!

    My brother wanted anniversary map pack for halo reach and it charged my visa
  12. Omar_0001 Win User

    Added a $25 card but wont allow me to buy anything with it!

    The site isn't updated yet, so Microsoft account balance cannot be used on the website. You'll have to purchase from the console if you want to use your Microsoft account balance.
  13. onyxishere Win User

    Added a $25 card but wont allow me to buy anything with it!

    Sorry to hear that this happened. However, this is an older thread. You would be better off creating a new one detailing your issue for further assistance.

    In the meantime, if you add currency to an account you need to Change the payment method that you want to pay with prior to purchasing the item.
  14. FissilePear714 Win User

    Added a $25 card but wont allow me to buy anything with it!

    Same thing happened bought 30$ prepaid card and t charged my visa
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Added a $25 card but wont allow me to buy anything with it!

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