Add payment option

I try to add a payment option then gives me error code "30225-4Oo-lgAAAAAAAAAA-f94df6e8-d4d6-4b8d-8806-5ad0f465138e"

What Can i do?

:)

 

How to Manage your Xbox LIVE payment options

Overview

You can choose to use more than one payment method for your Xbox LIVE account. The payment options include credit cards and PayPal accounts. You can use these payment options to buy items from Xbox LIVE Marketplace.

The 2-year Xbox LIVE Gold Contract uses only credit cards as the payment option. The other payment options like Debit Cards, Prepaid cards and PayPal are not valid for this subscription. However, you can change your payment to another credit card.

If it is before the end of the two years and there is no credit card associated with your account, it is assumed you have terminated the subscription, and you will be charged an Early Termination Fee and any applicable taxes.

It is easy to edit your payment options on your console or at Xbox.com

Steps to Follow

Add or change a payment option using your console

1) Use your Xbox LIVE gamertag to Sign in.

2) Proceed to Settings and then select Account.

3) Select Manage Payment Options, and then choose either of the following:

• If you want to add a new credit card, select Add Credit Card.
• If you want to use your PayPal account on Xbox LIVE, select Add PayPal. You will be required to enter your PayPal username and password. Follow the instructions to add PayPal as a payment option. You cannot use PayPal as a payment option for the 2 year Xbox LIVE Gold Contract. PayPal is not available in all regions.

4) After making changes to payment options, select Update Payment Option.

Add or Change a payment option on Xbox.com

1) Go to My Account.

2) Select Payments and Billings and click on Manage Payment Options.

3) You may be required to Sign in using your Microsoft account (email and password).

4) Proceed to do either of the following:

If you want to edit a payment option, select Edit.

If you want to add a payment option, you can do either of the following:

• Click on Add New Credit Card and enter the credit card information
• Click on PAY with PayPal and follow the instructions.

 

Help

Hi there,

like GronTron said, the lack of payment option may result in this error code, on the how to add a payment option please look at this link:

support.xbox.com/.../add-edit-xbox-live-payment-option

 

Hi there,

try adding a payment option to your account via
http://account.microsoft.com if you use the same credentials (email address, password etc.) as your Xbox Live Account it will be the same account.

If that doesn't help or gives errors, the error information might help if it does not then it is best to contact Xbox Support (via Phone) via
Contact Us | Xbox Support

Let us know the results

 

thanks for your response. unfortunately I have already tried, nothing to do ... I will try to contact the support by phone and I will let you know the result.