add ons installation not working

A small update: I solved the problem.

When I inserted the disc and chose "install everything" it started with the add-ons first, then the core game.

The add-ons habe to be installed after the core game, now it works.

Check under manage install and add ons see if its there then install it then restart your game let me know if this works

Hello Rich,my name is Marvina, I will be happy to help you.

I am very sorry for what you are going through, these types of errors are very annoying and I understand, the problem you are experiencing may be due to a problem with the installation of add-ons or with the configuration of your Xbox console.

The problem you are experiencing may be due to a problem with the installation of add-ons or with the settings of your Xbox console.

To fix this issue, you can follow these steps:

Check that the plugins are installed correctly. To do this, open the game and go to the "Add-ons" tab. If the plugins are installed correctly, they should appear in the list.
If the plugins are not installed correctly, you can try installing them again. To do this, follow these steps:

Uninstall the plugins. To do this, open the game and go to the "Add-ons" tab. Select the add-ons you want to uninstall and click the "Uninstall" button.

Install the plugins again. To do this, go to the Xbox Store and search for the add-ons you want to install. Click the “Install” button for each plugin.

If you've followed these steps and are still having problems, you can try resetting your Xbox console settings. To do this, follow these steps:

Turn off your Xbox console.
Press and hold the power button on your Xbox console for 10 seconds.
Your Xbox console will reboot.

Source:https://www.xbox.com/games/store/forza-horizon-5-edicion-premium/9MTLKM2DJMZ2

These are basic solutions to these problems, but they can lead to a solution, remember that this is a public forum where we are players like you who want to help, good luck and happy day.

Sincerely,
Marvina.

Hey Marvina,

Thanks for taking the time to answer me. I did finally get the add-ons to work after uninstalling then and re-installing then several times. Now my problem is that the game constantly freezes up on me and/of drops me back out the the main xbox screen. I have gone into the game and quit multiple times and have reset my xbox by holding the button for 10 seconds multiple time also. I have checked my internet connection and it is great. My wife also has an xbox and she hardly has any of the problems that I have.

The issue must have been some add ons hadn't installed. Working now, thanks