Add on won't work

Discus and support Add on won't work in XBoX Games and Apps to solve the problem; A long time ago when Black Ops 2 was popular, I purchased the add on "Revolution", I installed it on my Xbox one but when I go to play it, it says i... Discussion in 'XBoX Games and Apps' started by Colby25, Apr 29, 2021.

  1. Colby25
    Colby25 Guest

    Add on won't work


    A long time ago when Black Ops 2 was popular, I purchased the add on "Revolution", I installed it on my Xbox one but when I go to play it, it says i have to purchase the add on again through the Xbox 360 please help

    :)
     
    Colby25, Apr 29, 2021
    #1
  2. XBF Ihssane Z Win User

    Add on won't work

    Hello @Colby25, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support!

    I highly recommend following the troubleshooting steps here:

    After each step try to see if the issue is fixed!

    First, please select System > Settings > account > remove accounts and then select your account and select Remove to confirm.

    Then, hold down the power button for about 10 seconds, until the console shuts off, then unplug the power cord and wait for 2 to 3 minutes before plugging it back in and turn on the Xbox.

    If the issue persists, please try to check your games in the order games history in this following website : Microsoft account | Home

    If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps.

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

    I wish you a lovely day, and I hope this helps you out!

    Kind Regards

    Stay safe, and happy gaming!
  3. DominumStige Win User

    Add on won't work for game?

    Hi!

    Check that the additional contents have been installed correctly using the "Manage game" function.
  4. TROYSMUSTANGS Win User

    Add on won't work for game?

    Isn't that for Xbox one? I have a 360
  5. Lucy Fehretz Win User

    DLC add-on won't work

    Hi. I did all of that and it still didn't work.
  6. Rodrigo Oliver Win User

    DLC add-on won't work

    Hi Lucy, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Please, make sure to make your XBOX the home console of your account.

    Press the Xbox button on your controller to open the guide.

    Select Profile & system > Settings > General > Personalization, and then select My home Xbox.

    To make this your home Xbox, select Make this my home Xbox.

    Then, please, power cycle your console.

    Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

    Unplug the console's power cable. Wait 60 seconds.

    Important Be sure to wait at least 60 seconds. This step resets the power supply.

    Plug the console power cable back in.

    Press the Xbox button on your console to turn it on.

    Let me know if it works

    Source:

    https://support.xbox.com/help/hardware-network/console/my-home-xbox

    https://support.xbox.com/help/hardware-network/power/restart-or-power-cycle-console
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Add on won't work

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