Add-on Installation

Without knowing what the game is, I'll say that you either have to buy the DLC on your own or if you already own it for the game downloaded go to My Games and Apps and find the game, high light it, press menu, select manage game and the download content
should be to the right of the game tile on the manage game page. You can then select and install whatever is available and you are entitled to.

Hi Jeff, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

To fix this, please perform an extended powercycle and reset your network hardware by following the steps below:

1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.

hi there, this sounds like an epic issue, as it will be account bound, i presume you have your epic account linked to your xbox and PC, so everything is playable on both platforms? if your accounts are seperate then it will only redeem on the xbox platform
as from my beliefs you could buy it for each of the seperate platforms, i also believe that the last laugh DLC only appeared on the PC for purchase a few hours ago, so it could be one of a few things,

1 being that this is xbox exclusive and therefore only available through your xbox linked account , if you have the pc version installed then this is different to the xbox version.

2 you have not linked your xbox and epic accounts to your pc account which would be done on the epic games site

3 there is a delay as the last laugh has only just appeared on the pc platform in the last few hours.

but all in all any further issues epic would probably be best to contact.

Hi DavidRamirez915, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

Other items that aren't available to be installed can be accessed inside of the game.

How so? I appreciate someone getting to me thank you