Add friends

Hi SherlandSherland,

Thanks for reaching out to us in the forums with this question. If you'd like to adjust the privacy/safety features for your child's account to enable them to add friends or communicate with them, the following support articles should be super helpful
in guiding you to do so:

Change your child’s Xbox privacy and online safety settings

Xbox One online safety and privacy settings for parents and kids

From the safety & privacy setting area, you'll be able to determine how much access your child will have based on what you'd prefer for them.

Give these a try and let us know the results.

I hope that this helps you out!

Hey, guys! Since this thread is a bit old, if you are still having this issue after doing the troubleshooting steps above, then please post up a new thread. You'll want to put in there what you're running into and troubleshooting you've already completed.
This way we can get you the individual support that works best on the forums.

When i logged onto my account today all of my friends had been deleted. I had around 60 friends on the list. now it wont let me add any of them back. Does anyone know what to do?

Mine says can't complete this process please try again

Hello,

I'm not sure why you are having trouble adding friends on your 360 console. If you are still experiencing this issue, you can try these suggestions in the link below. The Xbox.com website or the Xbox app might help you.

https://support.xbox.com/en-US/xbox-one/xbox-live/add-friends