Add friend not working?

The way it works is a bit cumbersome. When you "add a friend", which used to send a request, it now just adds them to your friends list, and adds you to their followers list. In order for you to be on their friends list they have to go into their follwers
list, and click on "add as friend". Their are quite a few friends Ive added from threads on the forums for various games, that dont know this because Im still just following them, they have not added as a friend.

Hi SherlandSherland,

Thanks for reaching out to us in the forums with this question. If you'd like to adjust the privacy/safety features for your child's account to enable them to add friends or communicate with them, the following support articles should be super helpful
in guiding you to do so:

Change your child’s Xbox privacy and online safety settings

Xbox One online safety and privacy settings for parents and kids

From the safety & privacy setting area, you'll be able to determine how much access your child will have based on what you'd prefer for them.

Give these a try and let us know the results.

I hope that this helps you out!

Hey, guys! Since this thread is a bit old, if you are still having this issue after doing the troubleshooting steps above, then please post up a new thread. You'll want to put in there what you're running into and troubleshooting you've already completed.
This way we can get you the individual support that works best on the forums.

When i logged onto my account today all of my friends had been deleted. I had around 60 friends on the list. now it wont let me add any of them back. Does anyone know what to do?

Mine says can't complete this process please try again