add adult to a child account

ramtinarefkia · Jan 22, 2017

hello everyone ! I have a very bad problem . my child created an account for himself and signed in with that account to xbox app in windows 10 and created a xbox live profile . but when he went to xbox.com , he cant see or edit his profile because the account
is parent restricted ( he isn't 18 years old yet ) . therefore he cant access groove online player or even xbox forums ! . I tried to add him as my child in microsoft family but nothing changed . when i sign in with my account and go to content access , my
child profile don't shown . what can I do ?? I want to remove all of this protections for my child account ( with adding myself as adult to him account or remove adult need in that )

thanks !

:)

TiedSilver596 · Jan 22, 2017

Family settings

I need help setting up family settings. It always says to add an adult to the family but not a child. How do I change my account from an adult to a child?

Khristianity77 · Jan 22, 2017

Xbox Live question

Hi,

I have just purchased an Xbox one for our child, and I am wondering about xbox live membership.

Am I correct in thinking that an adult must create a Microsoft account (which I have), and then add a child account. If so which account must I apply the live subscription too, if I add it to the adult account can the child use it, or must it be added to
the child account (so each person needs their own subscription).

Thanks

Mister Mascot · Jan 23, 2017

Hey there hicless 99,

It's best for you to reach out to the Official Chat or Phone teams for some assistance with this. They will be best to help get that account taken care of.
Contact Official Xbox Support

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Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

XBF Leo G

Hello PhilipBasgal,

Thank you for posting on the Xbox forums. We understand that you are interested in changing a child account to an adult account. Once an account has been established as a child account, it cannot be changed to an adult account until the child turns
18. The best way to manage the child account is to
add it to a family. This requires an adult account to add the child account to the family. Once the child account has been added to the adult account's family, the child account will be able to access online features. Be sure to let us know the results!

M3tal Daz3

Only a parental (adult account) can change the privacy settings for a child account. Your parents should open an adult account and add your child account to it.

NeoDan123

Only adult accounts can add friends etc.

Child accounts can not add friends, search for gamertags etc without the permission from an adult account.

Bandido1508

if you have a child account that is not attached they it is orphaned, you will need to have an adult account and then add the child account as a family member. Once the age on your account says you are 18 it will promote to an adult account.

XBF Ezra G

Hi Sole_Z,

Thanks for your post! To have an adult account treated like a child account, simply add the adult account to a Microsoft Family as a child. The Microsoft family will then treat said account as a child. For more information on adding members to families check
out: Add members to your Microsoft Family.

I hope this information helps, thanks again!

add adult to a child account