Adapter or headset issue?

I have TB X41 and have been using it without any issues... until now.

I can hear game audio and chat, however I can't talk to anyone. They can't hear me. I also noticed that when I press the mute button on the adapter, it doesn't even light up. I plugged in the chat mic that came with the Xbox one, and it works with no problems.
It seems that literally over night, the adapter or the TB headset has stopped working for chat. Any suggestions?

If the adapter is plugged into the controller, but no headset is plugged into the adapter, should the mute button light still come on if pressed? If it should, I guess there is a problem with the adapter.

Any help appreciated.

:)

 

Xbox stereo headset mic suddenly stopped working mid conversation

Stereo Headset Adapter issues and questions

If you have a question or problem using the Stereo Headset Adapter, see the following topics.

Stereo Headset Adapter isn’t working

If your Stereo Headset Adapter isn’t functioning well, check the following:

Have you updated your controller’s software to support the Stereo Headset Adapter?

Make sure your controller has fresh batteries. When the batteries get weak, some controller functions like audio and rumble get turned off to conserve the remaining power.

Make sure your headset adapter is firmly plugged into your controller and that your stereo headset’s 3.5-mm cable is securely plugged into the headset adapter. You will know it’s plugged in properly if you press the mute button and the LED lights up.
If the mute light comes on and you have updated your controller but your headset isn’t working, consult the manual or manufacturer.

Try your Stereo Headset Adapter on another controller if you can. If the adapter works on the second controller, try updating the first controller again. If that fails, the controller will need to be replaced. To order a replacement, go to the Xbox Online
Service Center.

These steps were found at
support.xbox.com/.../stereo-headset-adapter

 

Can i hook up this wireless headset to my xbox one

Hello x ChriSsy RFC x,

Unfortunately the Venom Headset XT is not compatible with the xbox one without an official xbox stereo headset adapter.

You can get a headset adapter at your nearest game store or right at this link

www.xbox.com/.../Stereo-Headset-Adapter

Good luck!

Your friend,

Soviet

 

I have the same problem. My adapter just went out no idea why.

 

Hey there Camphizarsoff and Nesquikness!

Sorry to hear about the issue, I can definitely understand how frustrating that could be. Let's try a few troubleshooting steps to see if we can get this issue sorted.

Please give the following steps a try:

• First, make sure that your controller has fresh batteries.
• Update your Xbox One Controller with your headset adapter attached.
  
• Press and hold the power button on your Xbox One console for 10 seconds.
• Once your console is powered off, unplug the power cord.
• Wait 5 minutes and then plug in your console.
• Make sure your headset is firmly plugged into your controller and that your headset's 3.5mm cable is securely plugged in to the head set adapter.
  

Give the suggested steps a try and let us know if you are continuing to experience the issue. Thanks!

 

I continue to have this problem even after all of these steps. My controller doesnt need an update, ive hard reseted my xbox, and ive unplugged and replugged in every possible cord.

 

I am having the same issue nothing is helping the problem. I wonder if a factory reset would help?

 

Hey there Syraphid and BearWalkin!

Sorry to hear that the issue is continuing to occur. Have you tried using your headset and headset adapter with a different controller?