Ad data loading halts game

KissedRhombus52 · Jun 19, 2017

There is presently a Lowes ad running on Sudoku. It loads so slowly that it freezes the game. Lowes can't be happy that their ad is annoying their customers!

:)

SixWarrior66484 · Jun 19, 2017

Ad loading

The ad will load and run. When it stops the screen is white and will not run the games. Only why out is close the whole application and sign back in. I have repeated this up to 5 times before it will load the game.

It is very annoying when trying to play in the events.

Publish

sKareKrahe · Jun 19, 2017

new dungeon hunter ad won't close

There is a new dungeon hunter ad today. The ad runs and then a loading screen appears and the daily game never loads.

OK Fowl · Jul 25, 2017

HI,

Have you seen this Sticky? It may help:

Microsoft Sudoku: A helpful FAQ and troubleshooting guide

OK Fowl

HI,

Have you seen this Sticky? It may help:

https://forums.xbox.com/en-US/thread/0d806ade-5503-4780-b53d-7e52fb6123cd

DuneFan

It's the Ads... they are taking forever to load. I'v been taking over an hour to play what normally was 10 mins. I keep closing & reopening & eventually I get ads that will load. The worst is the Lexus ads, if they pop up it will halt your play until it
finishes loading, sometimes 10 seconds & does show up on time to finish. There is no fix, unless they remove the culprit ads!!!!!!!!!!!!!!

Laper Larden

Adding to the list of craziness, the games load up and play fine when I'm connected to my phone's hotspot (so long as it's using mobile data and not my wifi) so I guess it's an internet problem somehow?

Bill 'Torch' Ramsay

The game loads slowly. The individual games load slowly. The ads load slowly. And while the ads are loading everything stops...except the clock! Just about ready to uninstall this piece-of-crap game. Maybe tomorrow...

Irixion

This is not necessarily true. If there isn't any vital information on the damaged portion of the disc, (such as audio), then the game loads. However if the console detects a problem reading a disc, it halts to prevent damage to the disc or the console, which
is why you get errors telling you that the disc is damaged. Unlike DVDs, which the DVD player retries the read, and why you get corrupted and choppy video--because it's digitally trying to fill what it cannot read. So, _most_ of the time, the error will halt
the reading process. So it's not fixing the error, you're just not using that information.

Ad data loading halts game