Acysbib/suspension/enforcement

An Old Freak · Sep 20, 2017

you saying the xbox support people lied to me?

Sweet! Another reason to call them every day wasting at least 2 hours of their employees time over this.

Yes, they lied to you.

Way before the switch to this forum software we had a chap posting who used to work for Microsoft's Xbox Phone support and he confirmed that they are told to direct queries about enforcement to the forum.

I suspect this is because it speeds up their line clear metrics.
Click to expand...

The enforcement team USED to use the forums, but that stopped quite a while ago.

Support still directs people to the forum for some reason.

Acysbib · Nov 1, 2018

Not dumb enough to get suspended but I have seen the questions that are asked & answered each one correctly.

They were extremely easy.

It's not impossible,if it was then no one would be able to file for a case review & I know for a fact that people are able to file for a case review.

if it hasnt happened to you, how, exactly, do you, "know for a fact?" And yes, the questions are easy. Except when they leave out critical information, or when you click false it says incorrect, the correct answer is false. Go try again in 24 hours.

he knows because he is an ambassador, we are expected to have an understanding of various subjects, so we can help the people in the community when they have problems.

team killing can get you reported, we all make mistakes but a blatant team kill is bad form. there are reasons why somebody may have hung back, a call of nature, a phone call, a knock at the door, are just a few examples.
Click to expand...

actively moving behind the team, the entire time, not engaging in a firefight until the very end. He wasnt AFC... He was just... Behind everyone.

Njal the Blue

Not dumb enough to get suspended but I have seen the questions that are asked & answered each one correctly.

They were extremely easy.

It's not impossible,if it was then no one would be able to file for a case review & I know for a fact that people are able to file for a case review.

if it hasnt happened to you, how, exactly, do you, "know for a fact?" And yes, the questions are easy. Except when they leave out critical information, or when you click false it says incorrect, the correct answer is false. Go try again in 24 hours.

he knows because he is an ambassador, we are expected to have an understanding of various subjects, so we can help the people in the community when they have problems.

team killing can get you reported, we all make mistakes but a blatant team kill is bad form. there are reasons why somebody may have hung back, a call of nature, a phone call, a knock at the door, are just a few examples.

Acysbib

You wont get a response from the enforcement team as they don't use the forums.

No point phoning support either as it's nothing whatsoever to do with them so they can't help.

Filing a case review on the enforcement site
here is the only way to contact the enforcement team & appeal any enforcement action.

oh, and if you read my post... I stated that it is impossible to actually start a review process on that website.

Acysbib

So, what exactly did the guy do that made you TK, anyways?

well... He waited til almost the entire team died before finally moving in and killed the last enemy while my buddy was shooting at him... So... Nabbed the final kill of that round by hanging back the entire time... While playing thermite... And we coulda
used his gadgets.

He was level 120, so shoulda at least been peripherally aware of how to use his character.

And for clarification he wasnt afc. He was just behind everyone.

Daft Badger

You wont get a response from the enforcement team as they don't use the forums.

No point phoning support either as it's nothing whatsoever to do with them so they can't help.

Filing a case review on the enforcement site
here is the only way to contact the enforcement team & appeal any enforcement action.

Daft Badger

The length of a suspension is decided by several things,including the severity of the offence & whether or not you have had enforcement action before.

Acysbib/suspension/enforcement