Activity feed not updating and other Dashboard problems (region specific)

Xbox Support is already on this case (ticket number 1277732238), but I was instructed to create a forum topic for this for better understanding and keeping track of the problem.

The problem is that when the Xbox One console's location is set to Hungary, a number of Xbox Live features don't work on the Dashboard. Please note that setting the console to another region (UK or USA for example) makes them work perfectly but it's not
a permanent solution since I live in Hungary.

The problems are the following:

• Activity Feed doesn't display Friends' Achievements, shared clips and screenshots. Only status updates.
  
• If a Friend is playing an Xbox 360 game, the game title only shows "??? (Xbox 360)" instead of the title of the game.
  
• "Popular with Friends" section is empty on both the Dashboard and in the Friends app.
  
• Profile Showcase doesn't display, and nothing can be shared onto the Showcase (neither Achievements nor clips and screenshots).
  
• I cannot share Achievements, clips or screenshots anywhere. Can't post them to the Activity Feed, to Twitter, OneDrive etc. The only error message I get is "Something went wrong".
  

There are a number of things I have already tried:

• Restarting the console
• Deleting and re-downloading my profile
• Restoring the console to the default settings
• Connecting the console to various networks with various ISPs, both wired and wireless
  
• Creating a brand new profile with a new Microsoft account to see if the problems persist with that as well
  

None of the above has solved the problem that's why I contacted Xbox Support several times. Also, many players in Hungary report the same things (most of them actually), I'll try to get them write here to confirm the errors. Also please note that all of
the above features work flawlessly in the Xbox One SmartGlass app, both on Windows Phone and Windows 8.1 which makes the whole problem even more mysterious.

My profile has been created in 2004 in another region and was migrated to Hungary in 2010, when Xbox Live became officially available here. It is possible that it might cause problems, however, as stated above, creating a brand new profile with a brand new
Microsoft account didn't solve the problem as well.

I have submitted photos to Support via email but if it is necessary I can post them here as well.

:)

 

Activity feed not updating (region specific)

should be noted that Slovakia isn't a Xbox live country

Czech is

And yes apps are region based especially smart glass

 

Activity feed not updating (region specific)

Hey II rawen II,

Some Xbox feature's availability varies across regions. If you come across some features that do not work in your actual region, please take the time to visit
Xbox Feedback to let us know! The Xbox Feedback page is a great way to have your voice be heard.

 

Same here with a migrated profile

 

I have same problems with a migrated profile, also I would like to copy my problems.

"Hey there,

Got some annoying issue on Hungarian dashboard, and I think these are unacceptable on this "next generation".

These bugs or issues are the following:

Party chat: not working, there is no circle near my gamertag, cant do anything, unplug, plug doesnt working. Only restart. Turn off xbox, turn on, just to be able to party chat with my friends. I have to do this once, twice every day.

Friends: "Sorry we are unable to show your friendlist" I get this message every day, only reloading helps, sometimes even 2nd or 3rd try I get similar result.

Also system thinks and showing who is coming online, "XY is online" disappear, its like forgot to announce that. Sometimes works, sometimes not. I didnt edit anything at settings. Showing friends / favourites are enabled, all my friends are favourites.

Achievements: I want to check my achievements and I get error message, cant read that. 2-3 reloading needed to be able to see my achievements and sometimes loading time sooooo long, even worse than x360.

At the "Friends" section there are popular with friends, I dont see anything there. Got 100++ friends.

Checking my friendlist, those users, who are playing 360 games only showing they are playing with "??? (Xbox 360)"

I hope I was enough clear to state my problems with dashboard. If there are mistakes in my post, please ignore it, english is not my native language.

Looking forward for some replies.

Best regards,"

 

Same problems here (Hungarian region)

- activity feed

- showcase not working

- sharing problems (screenshot, clip)

...etc.

 

Same problems here (Hungarian region)

- activity feed

- showcase not working

- sharing problems (screenshot, clip)

...etc.

 

Hi!

I have the same issues as above plus:

- sometimes my first pin(s) disappear even I change it

Additionally I cleared the cache, the persistent storage and the MAC address as well, but nothing...

Best regards,

Renatto

PS: I have a UK account migrated to Hungary and finally to USA.

 

Hi All,

Thank you for bring this issue up and we are currently gathering information on your issue's. I have sent you all PM's could you please respond with the answers, thanks again.

 

Now I have noticed a change, namely all of the Activity Feed has disappeared from xbox.com. I can still see alerts, but when I click on one, all I get is an error message, so at this time no activity can be seen with my profile at all.

 

Still didn't get any message.

 

Hi Renattoo,

See your inbox for a PM

 

No I have an issue with the messages too. I have one new message in my inbox, but can't see there. Made a screenshot of it:
members.chello.hu/.../account.jpg

Chat suppost couldn't resolve it, they said it must be a bug...

 

Hi Renattooo,

As you are part of Preview could you submit feedback through the Preview app Please about your Inbox issue, Thanks.

 

Hi Renattoo,

Can you confirm if you are still having the Activity Feed issue? If you are can you please tell me your current local and Language. Also could you pot a screen shot of your console screen not reflecting this.