Active xboz account, deleted email, wrong store...

Alderoth 01 · Mar 17, 2023

Okay, so I have an active xbox/gamepass ultimate account. It's paid until June actually, but it's linked to an email I no longer use, BUT sadly is my login for my Xbox gamepass on PC. It logs in, and I can switch to that email in the Microsoft store, even though that email no longer exists, but I cant download any games anymore. We had the newest update, and then *poof*... Nothing works. I can't even download the games I bought like Breathedge, Conan, and ARK. How do I change the email to the one I actually use, to the right account, so it all works again?

:)

Dericka

Hi, I'm , an Independent advisor and I can surely help you.

Don't worry we will work on this together. You'll be needing to recover the account first before you can update the email address associated with it. You can try to recover the account here:

https://account.live.com/acsr

CrazY1985

If you, or forcsome reason the xboz, cancels a game update the game will be deleted as a whole.

CrazY1985

set the xbox as home xboz again on your account.

BoSox27

Okay he was wrong and so was I the email is wrong on the bosox account. Can I delete the Other account to change it to my primary email. (which is what hurdel is under)

SLB4EVERPT

Sorry if I understand wrong, but you want to delete your email account? Or you dont want to receive emails from a specific user/email account?

Active xboz account, deleted email, wrong store...