Active hours set manually but doesn't work

TooNinjistic · Apr 17, 2023

I was excited for this update and I tried it out. I set it to 11am-11pm then woke up to see it was still shut down. I already talked to xbox support, but he wasn't really helpful. He just told me to clear the mac to fix the timezone or whatever. What am I doing wrong?

:)

Wille M.

Hi, I hope you're doing great out there.

I'm Wille, an Independent advisor and I am here to help you with your concern.

This feature is new, I also had the same problem on my console. I believe it should soon work as expected.

There are already some known issues with this feature, take a look below:

https://support.xbox.com/en-US/help/hardware-ne...

but nothing related to this point, for this reason I strongly recommend reporting it with the guidelines in the link below:

https://support.xbox.com/en-us/help/account-pro...

Hoping that everything works out for the best.

I hope I helped you. Hugs!

ankerd

doesn't seem that changing the settings to manual worked.

bluenotesmiley

Can you not set the console to not auto find the TV configurations and set it manually if the above doesn't work?

M4TT 9

Mine either doesn't work at all, or works if I play a game after about 18 hours of the quest being active

Smwutches

That code usually means the card wasn't properly activated at the retailer. You would have to try taking it back to the retailer to have them activate the card. If that doesn't work and it still doesn't work after about 24 hours, then you would need to try
calling support.

Active hours set manually but doesn't work