active code that does not work

Discus and support active code that does not work in XBoX Games and Apps to solve the problem; I have an active code for halo 5. when i try to redeem the code it gives me a message "Check the instructions that came with your code. You might need... Discussion in 'XBoX Games and Apps' started by galloj-[xboxvenue], Jul 13, 2017.

  1. active code that does not work


    I have an active code for halo 5. when i try to redeem the code it gives me a message "Check the instructions that came with your code. You might need to redeem it on a different web page." I spoke with Brady D. on xbox support and he confirmed the code
    is active. all steps that we took to redeem the code for the game i purchased end up not working and getting the above message. Brady D. suggested I post on the forum so a moderator can figure out why the code is not working and why i am receiving that message
    or a moderator can provide me with a functioning code. thank you for your time

    :)
     
    galloj-[xboxvenue], Jul 13, 2017
    #1
  2. Can someone help me?​an active gamer profile does not have correct permission xbox live game play ​

    Can someone help me?an active gamer profile does not have correct permission xbox live game play
    ?

    How is this possible?I have redeemed codes for 28 days xbox live everything works perfectly

    This is precisely on the screen!!Can someone help me?an active gamer profile does not have correct permission xbox live game play
     
    MISTER DJ D DOX, Jul 13, 2017
    #2
  3. Smwutches
    Smwutches Guest
    Transfer Game Data From One Account To Another

    Gold trial codes can be used on any account that does not have an active gold subscription. It doesn't matter if you've previously had gold.
     
    Smwutches, Jul 13, 2017
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    active code that does not work

    M3tal Daz3, Jul 13, 2017
    #4
  5. I tried that while on with support and tried again now just for wishful thinking and it doesn't work. It gives the same message.
     
    galloj-[xboxvenue], Jul 14, 2017
    #5
  6. Mister Cizl
    Mister Cizl Guest
    Hey galloj! Where did you get the code from? Are there any terms and conditions below the code that specify another site to redeem the code? Post back and let us know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Cizl, Nov 2, 2018
    #6
  7. galloj-[xboxvenue] Win User

    active code that does not work

    I tried that while on with support and tried again now just for wishful thinking and it doesn't work. It gives the same message.
  8. CrazY1985 Win User

    Activation code does not work

    Contact the shop you've bought it from
  9. Mister Cizl Win User

    active code that does not work

    Hey galloj! Where did you get the code from? Are there any terms and conditions below the code that specify another site to redeem the code? Post back and let us know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  10. M3tal Daz3 Win User

    active code that does not work

    Try to redeem the code from here: http://microsoft.com/redeem
  11. GMS1stLDYCannon Win User

    Activation code does not work

    Hello, you need to look for error codes. This is maybe an item that could have expired too. I dont think a check would work for this case. You need to have proof via your account that it was purchased.
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active code that does not work

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