Activating XBOX Live Gold Prepaid Card

Hello, I am trying to activate my XBOX Live Gold Prepaid Card (12 months) and I can't get it done.

It say something went wrong, try again later.

The code is valid (can provide it to support) and it's bought from a retail store here in Romania.

Any help guys ? Thank you in advance.

Edit 1 : I get this after I enter the code "

USE PREPAID CODE
Prepaid 12M Xbox LIVE Gold
Prepaid code

Subject to the Microsoft Services Agreement and xbox.com/usagerules. There are no refunds."
And after I press confirm I get the following :
Something went wrong
Sorry about that. Please try again later.

XBOS1005
f4de99bb-fd4c-4f0f-ae1a-9778142c47e6
2016/01/07 - 22:54:13 UTC

:)

 

How to Renew your Xbox LIVE Gold Membership

Overview of Xbox LIVE Renewal

When your current Xbox LIVE Gold Membership is about to run out, you will get a renewal message on your screen.

• Month-to-month membership- Notification comes 15 days in advance
• 3 or 12 month membership- Notification comes 30 days in advance

Xbox LIVE membership can be renewed using a credit card, a debit card, or a Prepaid Gold Membership Card.

If your automatic membership renewal (auto renewal) is set to off, you can purchase a new subscription or use a prepaid membership card to renew your Xbox LIVE Gold Membership.

Renew with a payment option by purchasing a new membership:

Steps to Follow

1) Use your Xbox LIVE gamertag to sign in.

2) Under Settings, select Account.

3) Proceed to Your Memberships, and select the membership that you currently have (for example Xbox LIVE Gold)

4) Select Modify Membership and you will be presented with a list of renewal options. If you are on an Xbox LIVE Free Membership, you can choose to upgrade to Gold Membership.

5) Select a membership option, then Confirm Purchase.

Once you have confirmed your purchase, the following will happen:

• The payment option you are using will be charged immediately.
• The time subscription plan you have just purchased will be added to your remaining subscription time.
• Your Xbox LIVE Gold Membership will be activated and auto renewal turned on.

Take note:

If you use a credit card as your payment option, you cannot remove it on file until your current membership expires.

There is a procedure you can follow to add or change your Xbox LIVE payment option.

Renew with a prepaid membership card

It is possible to renew your Xbox LIVE membership using a Prepaid Microsoft Gold Membership Card. This card is available at retail locations.

If you choose to redeem a prepaid Xbox LIVE membership code, you will be added time to your existing Xbox LIVE membership, while your renewal settings will remain unchanged.

How to turn on auto renewal (for existing membership):

If you are already on Xbox LIVE Gold of Family Pack membership and you want to turn on auto renewal without purchasing new membership, you should contact Xbox Support.

How to Troubleshoot Xbox LIVE renewal:

If there are issues with your Xbox LIVE account, you might receive the following messages. The solutions are provided below:

• Error: Your credit card has been declined several times by our billing service.

This means that your credit card has expired, or the information on it has been changed. To solve this problem, there is a procedure you can follow to change payment option for Xbox LIVE membership.

• Error: 8015d080

In case you receive this error message, you need to contact Xbox Support.

 

Will Xbox Live Gold Cards work with EA Access?

If i buy a year subscription of EA access, can I use them with Xbox Live gold cards? (Prepaid)

 

Sorry to hear it. I think the issue lies with the country. Romania is not an officially Live supported region. As such the card you purchased would be for a different region than you physically live in. I'm not entirely sure why or how a store in Romania
would have Live cards for sale but you would need to find out which region the code is for as Gold memberships are region locked

 

The thing ia today i gave the code to my cousin (he lives in Romania aswell) and.. Surprise.. It worked for him. We have both the accounts based on UK with a valid billing adress. The only thing he originally made the account in UK and I made it on US then
migrated it. Can support change that? Maybe erase all the informations so I can re-add the info? I could make a new account but then I would loose my games and saves