Activated 14 day Gold trial. Didn't realize I couldn't get games with Gold.

Discus and support Activated 14 day Gold trial. Didn't realize I couldn't get games with Gold. in XBoX on Consoles to solve the problem; Hey guys, I meant to sign up for Xbox Live Gold on my new Xbox One, even bought a 1 year subscription to use. But when I opened the Xbox there was a 14... Discussion in 'XBoX on Consoles' started by MixamOne, Dec 30, 2015.

  1. MixamOne
    MixamOne Guest

    Activated 14 day Gold trial. Didn't realize I couldn't get games with Gold.


    Hey guys, I meant to sign up for Xbox Live Gold on my new Xbox One, even bought a 1 year subscription to use. But when I opened the Xbox there was a 14 day Gold trial. So I figured sure I'll use that then switch to my year when it's used up. Unfortunately
    it appears that I can't use my trial to get games with Gold. And then I found this:

    "What if I'm on a 14-day prepaid code trial and I upgrade to Xbox Live Gold during the trial period to take advantage of a free game offer? Will I get the game?

    If you upgrade to Xbox Live Gold during your non-renewing trial period, your Xbox Live Gold membership won't start until the end of your free trial. You won't be eligible to download a currently offered free game until your trial period ends and your paid
    membership begins."

    So it appears I can't just add my Gold subscription on and then get the games that expire tonight. Unless I'm understanding this wrong. Or is there a way for me to remove the trial period and just put my paid subscription on? Please help, I really wanted
    a couple of the games that expire today.

    :)
     
    MixamOne, Dec 30, 2015
    #1
  2. blackbean20
    blackbean20 Guest
    Xbox Live Gold trial cancellation

    I recently redeemed a 14-day trial code, thinking that I could get the game with gold. But I quickly realized that I couldn't download the free game with gold with my trial. So is there any way I can cancel my trial and get a new 14-day trial code to recompensate
    for it?
     
    blackbean20, Dec 30, 2015
    #2
  3. Xbox one live gold 14 day trial

    Update: I activated my 14 day trial for live gold and it DID gave the the discount for deals with gold. HURRAY
     
    Summer&Paul, Dec 30, 2015
    #3
  4. MixamOne
    MixamOne Guest

    Activated 14 day Gold trial. Didn't realize I couldn't get games with Gold.

    Talked to chat rep, had trial removed, added 1 year subscription. Was able to download 2 free xbox one games. Can't figure out how to download the xbox 360 ones though..
     
    MixamOne, Dec 30, 2015
    #4
  5. Smwutches
    Smwutches Guest
    In order to purchase the 360 games, you'll either need to purchase them on a 360 console or through xbox.com (you will need a payment method on file).
     
    Smwutches, Dec 31, 2015
    #5
  6. MixamOne
    MixamOne Guest
    Problem is, when I'm on Xbox.com even though my subscription shows up under my profile, when I try going to the free gold games, it says I need a Gold membership. I wonder if it has something to do with my membership being prepaid?
     
    MixamOne, Dec 31, 2015
    #6
  7. Your account does not show as a gold member. Are you sure that you're signed in with the same account where you redeemed the code?
     
    SingCongButas25, Dec 31, 2015
    #7
  8. MixamOne
    MixamOne Guest

    Activated 14 day Gold trial. Didn't realize I couldn't get games with Gold.

    If I click on subscriptions on Xbox.com while logged in, it shows "Prepaid 12M Xbox LIVE Gold". But when I go to xbox.com/gameswithgold and try clicking on one of the games, it just has the option to join now to claim.

    Hmm I found a work around. Not ideal, but was able to get them downloaded. I had to manually find the games out of the Xbox 360 games list. Then I had to add a credit card to my account, even though the games are free. Then I was able to download them. Bit
    of a pain, but it works. Still says I need to add a live Gold membership when i'm on the xbox.com/gameswithgold page, but I got the games.
     
    MixamOne, Dec 31, 2015
    #8
  9. Thanks a bunch for posting this. I had the exact same scenario. I'll post my story in case it helps someone else.

    Same story. I hooked up the 14 day trial, then the same day I added the "Prepaid 12M XBox LIVE Gold". It took my gold tile nearly 24 hours to show up, but when it finally did, I had free XOne games show up, but not the X360 free games.

    I followed your advice. I found the free X360 game (DiRT SHOWDOWN) on the XBox store website. Right there in the description it listed it as Free for me because I was logged in with my Gold member userid. I went through the purchase steps (which indicated
    again on final checkout that the price was Free). The website gave me this message:

    Thanks for buying DiRT Showdown!

    Your game will appear in My Games on your Xbox 360 console when the download is complete.

    But I don't have an Xbox 360 console, so I wasn't sure it would work, but it did. Under My Games & apps it was right there for me to install.

    I'm hoping that after the 14 free day period expires my gold membership will start to work normally.

    I've found this same type of question several times in the forums. The responses are all that the poster is only showing silver in the forum and that must be the problem. I think the real problem is that the Gold purchase is not overwriting the free silver
    membership. This post, or something like it should probably become part of the standard answer to the 14 day trial stacked with paid membership questions.

    Thanks MixamOne for posting those instructions. I never would have thought to try to "buy" the free games online!
     
    DoubleKnotBot, Oct 31, 2018
    #9
  10. FreakRoach Win User

    Our 14 day free trial for our XBox won’t work

    Gold trials can be used on any account that does not actively have a gold subscription. It does not matter if you have previously had gold or a trial.
    Are you about this? From memory, when I tried redeeming a 14 day trial it didn't work for me. It's the same for Game Pass as well.
  11. THEOWENKILLER Win User

    Xbox live gold without without free games ?

    Was it a gold trial, or a full gold code?

    If it was only a 2 day or 14 day gold trial, you can not get the free games.
  12. Summer&Paul Win User

    Xbox one live gold 14 day trial

    Update: I activated my 14 day trial for live gold and it DID gave the the discount for deals with gold. HURRAY
  13. turbo95sir Win User

    Xbox Live Gold Membership 14 day trial is not working

    just purchased the tomb raider 1tb xbox one bundle, which comes with a 14 day xbox live gold trial. it actually says "activate your 14 day xbox live gold trial." i am having the same issues. cannot dl free games, yet able to chat. if i try to dl a free game,
    it wants me to upgrade to gold. WTF? it says live gold trial! explain that!
  14. Matt Hinrichsen Win User

    I bought six months of gold about 3 months ago and it went away when I activated a game pass code.

    I totally understand that, the problem is that because I activated the 14 day trial of only Game Pass my Gold was cancelled. I thought that it would just keep my Gold and give me the benefits of only Game Pass without the Game Pass Ultimate features but that didn't seem to be the case. Maybe if I run out the trial time or just cancel the Game Pass trial my Gold will come back.
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Activated 14 day Gold trial. Didn't realize I couldn't get games with Gold.

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