Acquisto errato [Mod translation-Wrong purchase]

GirolamoViscusi · Dec 26, 2019

Buonasera,erroneamente è stato acquistato un Minecraft Store Item 50 per un importo di 49,99,volevo sapere come era possibile effettuare annullamento e richiedere rimborso

[Mod translation-Good evening, mistakenly a Minecraft Store Item 50 was purchased in the amount of 49.99, I wanted to know how it was possible to cancel and request a refund]

:)

XBF Diego M

Hi Girolamo,

Thank you for posting on the Xbox forums. I'd be happy to help.

Do you see the charge on your Microsoft Account order history? https://account.microsoft.com/billing/orders/

If you do, then try to request a refund from https://support.xbox.com/refund-orders

If the form is not available to you in your region, then you should contact Mojang Support by email through here: https://help.minecraft.net/hc/requests/new

luissolid

You can have refund... Go to here : Request an Xbox digital product refund

Cheers!

{Parity}

For a refund you will have to fill out the form located at the following link.
https://support.xbox.com/en-US/forms/request-refund

Captain Gini

You can request a refund manually and if you can not, you can speak to the support.

XBF Felixx P

Hello There
antoniolanza3,

Thanks for posting here on the Xbox forums. In order to submit the request, visit this link here :

Request an Xbox digital product refund

You can always
contact us here for further assistance, but all refund requests must go through that form.

Hope this helps!

Happy Gaming!

Felix

Xbox forums support

Acquisto errato [Mod translation-Wrong purchase]