Achievements vanished

wjacksons · Oct 20, 2017

Most of my xbox one games are now showing as 0% for achievements untill I click on them. The value of all these games has been removed from my overall gamer score, dropping about 100000 gamer score.

Is this a known issue and will it fix it's self?

:)

Smwutches · Oct 20, 2017

Vanished Achievements?

It's a glitch that should fix itself.

Frizio I iB · Oct 20, 2017

Vanished Achievements?

HI there

i think is better if you directly contact the official support team, so they check your situation

bye

Daft Badger · Oct 20, 2017

It's a glitch & the recent update has made it worse by the looks of it with more people having the issue since the update.

It will correct itself.Usually it should take up to 48 hours but since the update it's been taking longer to fix itself.

Happened to me & mine took 6 days to correct itself.

Daft Badger

It's a glitch & the recent update has made it worse by the looks of it with more people having the issue since the update.

It will correct itself.Usually it should take up to 48 hours but since the update it's been taking longer to fix itself.

Happened to me & mine took 6 days to correct itself.

Smwutches

It's a glitch that should fix itself.

Frizio I iB

HI there

i think is better if you directly contact the official support team, so they check your situation

bye

Brosky aP

Hey there SAFC The Sleaze!

Sorry to hear about the gamerscore issue.

Could you try deleting and re-downloading your Xbox Live account on your Xbox console?

If you don't know how to do this, you can find a guide to delete your profile
here. And a guide on how to download your profile
here.

Mister Quasar

Hi espadaGutierrez!

As Smwutches mentioned, discrepancies in Gamerscore typically resolve themselves after a little while - if you like, you can also try
removing your profile, then
power cycle the console, and sign back in after that. Refreshing your profile data can sometimes resolve the issue you're describing.

For further assistance, we'd recommend reaching out to our
Chat or Phone teams directly, as they can look into your account directly and securely with you to provide the best information and explore possible options going forward.

Achievements vanished