Achievements not syncing on Windows Phone 10

Senior_Chupon · Feb 29, 2016

I've had three games specifically that I've earned achievements in but those haven't synced. This is earily similar to the issues last year around January / February where achievements stopped syncing for many people.

This is strange those because WP8 seems ok.

I have tried the following three games:

TextTwist-2

Revolution

iBlast-Moki

In each of these games the achievements show up in game but never synced. Because I've never played them they don't even show up in the list of games I've played.

When I try and access the leaderboard on some of them I get messages that I am not connected to Live, but I am because I've been able to connect to other games that require a constant connection to Live in order to work.

I'm hesitant to play any other games or start new ones until this is fixed. Anyone else seem this yet?

:)

Shadow Kisuragi · Feb 29, 2016

Xbox Achievements Not Syncing on Windows Phone

Initial reports are starting to show that people are having their old achievements sync, though this appears to only be for Windows 10 Mobile users right now. Anyone know if any new achievements sync, or have reports of their old achievements syncing on
Windows Phone 8.1?

justoneuncle · Feb 29, 2016

Xbox Achievements Not Syncing on Windows Phone

I just unlocked my last two achievements in Angry Birds Stella on Windows 8.1 Phone and they are not syncing with my profile.

Senior_Chupon · Feb 29, 2016

Never mind, restarted my phone and its all good.

Shadow Kisuragi

Initial reports are starting to show that people are having their old achievements sync, though this appears to only be for Windows 10 Mobile users right now. Anyone know if any new achievements sync, or have reports of their old achievements syncing on
Windows Phone 8.1?

Senior_Chupon

Never mind, restarted my phone and its all good.

LordChabelo13

I too have issues with getting my achievements on Windows Phone 7 and Windows Phone 8.1 to sync up to my profile. I can get to the leaderboards, but the data is not accurate on them on Microsoft Bingo and the progress in that game from Windows Phone 8 transfers
over to Windows Phone 10.

XBF Amber M

Hi ljwaves,

Thanks for reaching out to us in the Xbox Forums with this concern. As was stated in the previous thread,

Windows Phone 7, 8 ,8.1 and even 10 Achievements not syncing since the announcement of WP 8.1 Store Closure in December, regarding the closure of the servers for gaming on Windows Mobile devices, this was announced 2 years ago and will be ending on December
16, 2019 for most Windows phones & for Windows 10 phones the end will also be at the conclusion of December 2019. This includes gaming servers tied to the Windows phone game services.

Windows Phone 8.1 End of Support: FAQ <<< contains information relating to Windows 10 phones as well

We understand that this is quite disheartening and that the achievements not unlocking is highly frustrating as well. I recommend that you have a look at our support post from the forums, Achievement
Unlocking Issues? -- CHECK HERE!! and take advantage of the survey link in
Section 3 at the end so that the information will be passed onto the proper teams.
Please note that there will be no individual investigation or responses. This survey is for our information purposes only.

I hope that this information helps you out. As there is no further resolution and in an effort to minimize repetitive answers we will be locking this thread, but if you have any further questions or concerns feel free to
come back to the Xbox forum (Do not repost the same question or thread as that would violate the
Xbox Forum Guidelines).

Thanks again for posting to the forums and have a great day.

MatthewHughes007

I have the same issue with windows phone running latest version of Windows 10. It only shows 13 achievements, when inside game achievements reflect 25. Sync error I'm guessing. Bumping in hopes that it will be updated. Thank you .

Achievements not syncing on Windows Phone 10